Body Shop

Real Reviews From Verified Customers

Michael P.
Vehicle Make : Toyota
3 out of 5
6/29/2018
Would have preferred more timely updates on progress. Other than that, everything went smoothly.
James A.
Vehicle Make : Nissan
5 out of 5
6/27/2018
excellant work and service
Kathryn S.
Vehicle Make : BMW
5 out of 5
8/12/2017
JOB WELL DONE SERVICES WAS FANTASTIC I WIL CONTINUE TO BRING ALL OF MY REPAIRS TO CARMAT THANK YOU Kathryn S
Poppy D.
Vehicle Make : Jeep
5 out of 5
3/25/2017
Everyone went out of their way to make sure all was well. Thank you !
Brian M.
Vehicle Make : Honda
5 out of 5
2/3/2017
Every employee I dealt with was friendly, professional and knowledgable.
Dave P.
Vehicle Make : Toyota
4 out of 5
11/24/2016
A plus service from start to finish. Thank you.
William F.
Vehicle Make : Toyota
4 out of 5
10/4/2016
Good service as always. Delivered as promised. Glad to have a second shop. I think you need to update your Web pages to reflect whether the car is at Mansfield or Automall Parkway, especially phone numbers.
Nellie H.
Vehicle Make : BMW
1 out of 5
8/17/2016
The work done on my car was impeccable. You'd never know that it had had any damage. What was not good was that I had to wait 3 weeks to have the work started. I was told I would get text message updates, which I never received. I called the day it was supposed to be ready and was told that there was more damage than originally thought and it would take another 5 days. So bottom line: communication was very poor and I had to alter my travel plans because of it. As a returning customer I found this really disappointing, and won't be using Carmat again.
Mary Z.
Vehicle Make : Toyota
5 out of 5
8/10/2016
The staff was very professional and accommodating. They kept me informed regularly.
Adrian G.
Vehicle Make : Toyota
4 out of 5
7/16/2016
Overall good experience. Next time I would choose to get info on my car every couple of days instead of just when he repair was complete. Communication would have been better.
Marlene M.
Vehicle Make : Subaru
5 out of 5
6/21/2016
The staff at Carmat are consistently very pleasant and helpful. They did excellent repairs in a reasonable amount of time and worked with me to best fit my schedule.
Bradford S.
Vehicle Make : Toyota
4 out of 5
6/5/2016
I drive a Prius, renting a car from you created a slight problem for me-- I gave you my car to be repaired while I was out of town. You needed 3 more days to fix my car after the scheduled completion, and said I needed to rent a car. I requested a small rental car, which did not happen. I love your communication policy and your staff, however I did not like the very large Subaru rental car you had ready for me and was not told I could change it.
Peter S.
Vehicle Make : Toyota
4 out of 5
6/4/2016
hopefully we won't need your services soon.
Hannah M.
Vehicle Make : Mazda
4 out of 5
6/1/2016
Everything went perfect. Had no issues at all. My car was done exactly when I was told it would be done.
Ahmad A.
Vehicle Make : Honda
5 out of 5
5/28/2016
The best place in town!! I highly recommend it! A big thanks for Mika... Thank you for helping me with my Honda..
Kazz E.
Vehicle Make : Volkswagen
5 out of 5
5/3/2016
Sheet metal work and the paint blending were much better than I ever expected. Additional consulting on my other car was very helpful as well. Very good job, guys! - Kazz
Tyler K.
Vehicle Make : Toyota
4 out of 5
4/29/2016
Very well done. Got done a day early. Decent job on the wash but left dirt marks. Great performance though!
Tegan S.
Vehicle Make : Toyota
5 out of 5
4/29/2016
I appreciated the regular updates about the timing and status of the repairs. Communication was excellent. I was happy that a rental car was available on site for me to use and that I didn't need to spend any extra time shuttling to the rental car company. Pat did a top flight job!
James B.
Vehicle Make : Toyota
4 out of 5
4/21/2016
Thank you for a job well done. The Tundra is beautiful, and it was a pleasure to work with you. I found everyone to offer customer service as it use to be.
Whitney N.
Vehicle Make : Jeep
5 out of 5
4/20/2016
It was excellent costumer service

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