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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 156 reviews 90%
4 star 12 reviews 7%
3 star 0 reviews 0%
2 star 4 reviews 2%
1 star 2 reviews 1%
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(All Vehicle Makes)
Channing W.
Vehicle Make : Acura
5 out of 5
3/20/2013
Thanks for doing a wonderful job!
Fred S.
Vehicle Make : Honda
5 out of 5
3/20/2013
enthusiastic, efficient, exquisite, excellent!
Tsaan L.
Vehicle Make : Toyota
5 out of 5
3/19/2013
Great job, thank you.
Todd A.
Vehicle Make : Kia
5 out of 5
2/7/2013
Everyone was very professional. The work was excellent and my car looked like new when I picked it up. I was very satisfied. Thank you.
Tamara B.
Vehicle Make : Honda
5 out of 5
1/28/2013
Very nice people work in this auto body shop. I'm very happy. Excellent work! My car was fixed very quick, even earlier then I expected. Love it!
Henry C.
Vehicle Make : Toyota
5 out of 5
1/24/2013
The repair of my toyota 2004 maroon highlander rear driver's side door damage was done fine without issue. Have no complain on that. Unfortunately found out the wind shield was cracked when I picked up the car from the body shop after the repair was completed. The shop has no idea how it got cracked. Am not happy with that as I would have known the wind shield was not crack prior to bringing the car in for repair. The crack is so obvious anyone sitting in the driver seat would notice it. This is my only complain of your shop quality control and safe guarding of your customer's cars while they are being repaired at your shop. This could have happened when someone was cleaning the wind shield which did not disclose to your managers. I ended up splitting the cost of repairing the wind shield with the shop which was 100 and I appreciated the courtesy however this should not have happened and I should not have to pay 100 to fix this problem that I did not cause. I don't think I will feel comfortable to bring my car to the shop again in the future nor would recommend due to this incident.
Jade T.
Vehicle Make : BMW
5 out of 5
1/18/2013
I'm very happy with the out come and services. Big Thanks to Mr. Jihoon Lee for an excellent service and informative. Thanks Jt
Ada H.
Vehicle Make : Toyota
5 out of 5
1/6/2013
Prompt service, good work. I appreciated the agreement you had with Hertz that they pick up the rental car at your location when my car was ready for pick up.
Milton L.
Vehicle Make : Nissan
5 out of 5
1/2/2013
Great customer service from Jihoon. He kept me up-to-date with the progress of my repair. He also made the switch from after-market to OEM because he wants things to be PERFECT!!!! Have a Happy and Safe New Year! regards, milton
Mark S.
Vehicle Make : Toyota
5 out of 5
12/29/2012
Jihoon Lee. Fabulous customer service! Car: As good as new. Will DEFINITELY take all future work to Jihoon Lee. He is quite an asset to your company.
Joseph M.
Vehicle Make : Ford
5 out of 5
12/29/2012
Excellent!
Brian Y.
Vehicle Make : Toyota
5 out of 5
12/22/2012
Very happy with the job that the team did, especially the help that I got from Jihoon. Will definitely refer friends and family to 19th Auto Body Center in the future.
Tuan N.
Vehicle Make : Honda
5 out of 5
12/14/2012
I appreciated Jihoon's regular contact and follow up with me. If I ever need a repair or body work, I will most certainly work with him again. Thank you!
Jason C.
Vehicle Make : Chevrolet
5 out of 5
12/11/2012
Everyone was professional and wonderful! Thank you and it looks great!

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