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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 585 reviews 93%
4 star 12 reviews 2%
3 star 18 reviews 3%
2 star 6 reviews 1%
1 star 5 reviews 1%
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(All Vehicle Makes)
Donna G.
Vehicle Make : Honda
5 out of 5
10/12/2021
Communication of status was excellent. I appreciated being aware of the status even when not fully known. Shasta was wonderful to work with.
Keegan T.
Vehicle Make : Volkswagen
4 out of 5
9/17/2021
That’s the third time that I’ve used you guys and you certainly live up to your name! Excellent work! ????
Mark N.
Vehicle Make : Volkswagen
5 out of 5
9/3/2021
Thanks
Lori F.
Vehicle Make : Hyundai
3 out of 5
8/26/2021
They fixed my car and actually upgraded it!!
Stephen B.
Vehicle Make : Toyota
5 out of 5
8/25/2021
You area very professional business. The repair work looks excellent, and the entire vehicle was cleaned when I picked it up. Thank you!
Kathy H.
Vehicle Make : Mercedes-Benz
5 out of 5
8/15/2021
Excellent job and communication. I will definitely come back with all my cars. Thank you!
Jenn D.
Vehicle Make : Honda
5 out of 5
8/15/2021
Everyone I dealt with at this autobody shop was very kind and courteous. The process was explained thoroughly and they did an absolutely amazing job with my vehicle.
Marta L.
Vehicle Make : Toyota
2 out of 5
8/11/2021
They said they did a full scan of my vehicle to order parts and make repairs before and after installments. They ensured that it was fixed. I went to use my windshield spray on a night when my windshield badly needed a spray and the liquid would not come out at all. It was quite dangerous to be on the road without being able to clean my windshield properly and found myself disappointed that their inspection did not catch this. I called and followed up with them to arrange its fixing and they said they could not see me until the following week because of reduced staffing. I get that we are in a pandemic but how is it fair to make the customer wait after being continually exposed to potentially dangerous situations due to their mistake? I hope that others are not in danger driving their cars after a half-hazard scan.
Nancy L.
Vehicle Make : Lexus
5 out of 5
8/4/2021
A good experience with service and fair price.
Scott G.
Vehicle Make : Toyota
5 out of 5
8/1/2021
Mikayla at the front desk was super helpful. And Brad was awesome at keeping us informed and describing the work being done. Everything was completed within the original estimated timeframe. Thank you!
Kyle B.
Vehicle Make : Honda
4 out of 5
7/25/2021
Great color matching. Wish for more verbal contact/'calls. Lastly I know its tough but putting parts back with even gaps and headlight gaps arw noticeable..I thinking guys could do better
Charles C.
Vehicle Make : Toyota
5 out of 5
7/10/2021
Excellent work, professional staff, work finished on time.
Helen D.
Vehicle Make : Toyota
5 out of 5
7/3/2021
Excellant service and job!
Rachel G.
Vehicle Make : Ford
5 out of 5
7/2/2021
Jut that the side of my car looks really good. Nice job everyone
Erin O.
Vehicle Make : Subaru
5 out of 5
6/25/2021
Great staff and very happy with the repair. I was kept up to date and I am glad I made the trip from Valley Center. Thank you. Erin
Donald D.
Vehicle Make : Toyota
5 out of 5
6/13/2021
Great job and done ahead of schedule.
Noah M.
Vehicle Make : Nissan
5 out of 5
6/5/2021
Good to go
James C.
Vehicle Make : Toyota
5 out of 5
5/28/2021
perfect job and on time. Easy people to deal with
Sara S.
Vehicle Make : Jeep
5 out of 5
5/28/2021
Good customer service
Daniel M.
Vehicle Make : Toyota
4 out of 5
5/20/2021
Everyone was very nice and answered all my questions and made me feel comfortable

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