Body Shop

Real Reviews From Verified Customers

Dona E.
Vehicle Make : Toyota
5 out of 5
9/21/2018
Best customer service ever! My car has never looked better! Thanks to Jerry and his team!
Bruce B.
Vehicle Make : Toyota
5 out of 5
9/1/2018
Jerry provided good information in a timely nature. Professional.
Eddie R.
Vehicle Make : Toyota
5 out of 5
8/28/2018
I don’t see how I could say anything to help you improve My experience could not have been better. Jerry was professional, Courteous, and helpful. All I can say is that if I have Another mishap, you’ll be the one I come To
Joel H.
Vehicle Make : Toyota
5 out of 5
8/18/2018
Great job! Thank you for the updates on your progress.
Haley F.
Vehicle Make : Toyota
5 out of 5
8/9/2018
My experience was wonderful! Thank you for making this such an easy and stress free process!
Susanne D.
Vehicle Make : Toyota
5 out of 5
8/4/2018
I am very pleased with my experience with Jim Norton collision department. Jerry was a pleasure to work with. He kept me informed on what was going on with my repairs and my car was ready within the timeframe he had said it would be. I will recommend JN Collision to everyone I know that should happen to need repair work.
Berkley K.
Vehicle Make : Toyota
5 out of 5
8/4/2018
Best customer service I have ever had. Wish everyone did it like this. Thank you, Jerry and those who helped get the job done.
John M.
Vehicle Make : Nissan
1 out of 5
7/28/2018
It sounds like the speaker on the side where the quarter panel was replaced is loose or vibrating, but I haven’t had time to determine where noise is coming from yet. Paint blend to existing panels looks good. A couple small flaws in clear coat, but overall looks good.
Manuel A.
Vehicle Make : Toyota
4 out of 5
7/14/2018
I had a great experience with Jim Norton Collision Center. Jerry was very friendly, knowledgeable and professional. I was kept updated throughout the whole process and my car was ready on the day they said it would. My car looked fantastic. The lady in charge of the front desk was not friendly the three times i visited. But besides that i would recommend Jim Norton to my friends!
Andrew K.
Vehicle Make : Toyota
5 out of 5
7/14/2018
Jerry was great to deal with. He kept me well informed throughout the process
Forrest P.
Vehicle Make : Toyota
5 out of 5
4/8/2018
Jackie and Jerry were very professional and accommodating. Great customer service! Thank you.
Steve R.
Vehicle Make : Nissan
5 out of 5
3/30/2018
Thank you did a great job on our car
Jo B.
Vehicle Make : Subaru
5 out of 5
3/22/2018
Very friendly and helpful. I liked the convenience of the shuttle. The repair was thorough and looks great.
Moorea W.
Vehicle Make : Toyota
4 out of 5
2/14/2018
Everything appears to be well done and it was ready when promised.
Tamera K.
Vehicle Make : Toyota
5 out of 5
1/26/2018
Great job!!!
Tom W.
Vehicle Make : Lexus
5 out of 5
1/26/2018
Best experience I’ve ever had. Thank you for your excellent service
Lawrence J.
Vehicle Make : Toyota
5 out of 5
1/18/2018
Excellent service, great repair work.
Allan A.
Vehicle Make : Scion
5 out of 5
1/7/2018
Service was was a very positive experience! Thank you!
**** C.
Vehicle Make : Chevrolet
5 out of 5
1/5/2018
Excellent service. I’ve already recommended you to several people.
**** M.
Vehicle Make : Toyota
4 out of 5
11/4/2017
I have experience with Jim Norton Collision Shop. I've worked with Jerry Sides almost every time I've had car issues. He is thorough & has followed the repair process through to completion. As a result of doing what he says, I feel my car was being taken care of & I was in the loop of timing. I appreciate knowing what is going on in the process! All of your employees must be very experienced AND well trained!!! From those handling the reception area to those making my car appear brand new. I'm very glad I have chosen your company for the kindness in service and professional & excellent repair work! I've had contact with several insurance agents. I hope you realize you all have a very high reputation for quality work with them as welll. Their comments have certainly certainly reassured me that my husband and I chose well. Thank You Thank You Sincerely Linda Merrell

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