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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 286 reviews 79%
4 star 57 reviews 16%
3 star 5 reviews 1%
2 star 7 reviews 2%
1 star 9 reviews 2%
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(All Vehicle Makes)
Jimmy Rex.
Vehicle Make : Lexus
4 out of 5
2/20/2018
I filled out a form yesterday and gave a 10 on every question you ask. Then I wake up today and am ask was I really satisfied. Don’t you think this might be a littte overkill? Rex Cotten
Mark B.
Vehicle Make : Ford
1 out of 5
2/11/2018
Bodywork: A Paint: C- ; clearcoat drips/sags & rough/overspray in doorjam area. Follow through: F ; Requested additional quote for chip repair in hood. Was told touch-up could be done for no charge. At pickup, found paint issues above and chip repair incomplete. Was requested to leave vehicle and these issues would be addressed same day. Completed payment with plan to return late same evening for pickup. At pick that evening, found all issues still unresolved and dead battery.
Patricia S.
Vehicle Make : Toyota
5 out of 5
2/10/2018
Repair done on time and they were helpful
Gary S.
Vehicle Make : Chevrolet
5 out of 5
2/7/2018
Thank you all for not online great job, but for tour kindness and support.
John A.
Vehicle Make : Hyundai
5 out of 5
2/5/2018
Brandon and the team went the extra mile for me... again. Thanks guys and gals
Kathleen R.
Vehicle Make : Ford
5 out of 5
1/31/2018
They finished it a lot quicker than expected! Much appreciated!
Virgil S.
Vehicle Make : Buick
5 out of 5
1/27/2018
well done
William L.
Vehicle Make : Toyota
5 out of 5
1/26/2018
Loved the text updates and speed of service. Very professional. Thank you!
Michael B.
Vehicle Make : BMW
2 out of 5
1/24/2018
Work seems to be done to perfection and y'all kept it extra days to make sure everything was ok. My only lack of satisfaction was the time before y'all could start the work and then the time to complete it.
Christina/atlas S.
Vehicle Make : Dodge
5 out of 5
1/23/2018
Great Job thank you !
Reginald W.
Vehicle Make : Chevrolet
5 out of 5
1/23/2018
Everyone was very courteous, professional, and friendly. Job completed faster than original estimate. Vehicle looked great inside and out. I would recommend Paceline to anyone needing cosmetic repair on their vehicle. A very positive experience for me, and in business, that doesn't happen enough. Great job!
Donald T.
Vehicle Make : Toyota
5 out of 5
1/19/2018
Amazing and thoughtful - LOVED the communication. And having my car detailed after service was so nice!
Sandra D.
Vehicle Make : Mazda
5 out of 5
1/17/2018
You kept me up to date on the status of the repair and the part of my car that was worked on looks brand new and flawless. I also appreciate having the inside of my car cleaned as well...that was a nice surprise!
Adolph S.
Vehicle Make : Mini Cooper
5 out of 5
1/14/2018
The Marble Falls Paceline did a fabulous job fixing the door ding on our 2014 Mini! Everyone was nice, polite, and beyond professional - congratulations on a job beautifully done, very much appreciated!
Charles L.
Vehicle Make : Lexus
5 out of 5
1/13/2018
Everything was done quickly and kept me apprised of the timing.
Betty R.
Vehicle Make : Chevrolet
5 out of 5
1/12/2018
Very friendly and courteous. Did a great job in very timely manner. I would highly recommend them!!
Shane S.
Vehicle Make : Chevrolet
5 out of 5
1/9/2018
Yes
Sandra D.
Vehicle Make : Chevrolet
5 out of 5
1/6/2018
Thank you so much for moving our appointment when we missed the first one! Y’all did a great job.
Terri V.
Vehicle Make : Ford
5 out of 5
1/6/2018
I could not have been more satisfied! Everyone I came in contact with was very curteous and professional. 100% satisfied, they made a difficult event much more bearable. I will wholeheartedly recommend them.
William M.
Vehicle Make : Mercedes
5 out of 5
12/28/2017
Appreciate all the communication

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