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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 286 reviews 79%
4 star 57 reviews 16%
3 star 5 reviews 1%
2 star 7 reviews 2%
1 star 9 reviews 2%
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(All Vehicle Makes)
Donald B.
Vehicle Make : Toyota
5 out of 5
2/9/2016
Well done and with good speed.
Wendy B.
Vehicle Make : Toyota
5 out of 5
1/29/2016
Very please with the repairs on my car. You kept me up to date on when my car would be ready and when I picked my car up, it was even washed and my car looked brand new. Thanks for making this so easy to get my car worked on.
Pat H.
Vehicle Make : Lexus
5 out of 5
1/20/2016
Excellent, prompt, and courteous service!
Jerry M.
Vehicle Make : Ford
4 out of 5
1/1/2016
I liked the way you gave a longer timeline, and then delivered early
Brian Q.
Vehicle Make : Toyota
5 out of 5
12/18/2015
The service was completed in a very timely manner and we particularly appreciated the cleaning done to the entire car before returning it.
Leon S.
Vehicle Make : Mercedes
5 out of 5
12/15/2015
Thank you Men for the good Job you did on my car. Looks like a new car. God Bless for helping me out taking me to my home. Merry Christmas. to All Leon AND Arlis Sims.
Craig M.
Vehicle Make : Nissan
5 out of 5
12/11/2015
Great communication, great service.
Michael M.
Vehicle Make : Subaru
2 out of 5
11/21/2015
Everyone was very courteous and helpful; however, there is a section of the repair that is unsatisfactory. Whoever did the repair and/or inspected it had to be aware of the issue. There seemed to be more interest in a quick turn around than in a quality repair. I would have preferred that it be done right. I will be contacting them on Monday to set up a time to bring the car in so they can explain why two parts do not match up well and what and when they can correct the problem.
Everette O.
Vehicle Make : Honda
5 out of 5
11/20/2015
I felt like I was beingntreated like some kind of VIP. The service was excellent. The secretary & Branson could not mhave treated me any better. The car was returned lookin just like it did when I purchased it. A job well done. Everette Owens
Kathy B.
Vehicle Make : Ford
4 out of 5
11/19/2015
Outstanding work and on time! Great job! There seems to be a disconnect between the text messages and the phone calls giving us updates. Let the customer choose which one, doing both is a little over the top. Thanks
Delores D.
Vehicle Make : Toyota
5 out of 5
11/18/2015
Job WELL DONE !!! Everyone was polite, helpful and knowledgeable. Thanks again, Mrs. Davis
Steven M.
Vehicle Make : Honda
5 out of 5
11/6/2015
Great job again ! I have had success every time with paceline
Odell B.
Vehicle Make : Toyota
5 out of 5
10/3/2015
everything was great. I will return should the need arise again
Heidi R.
Vehicle Make : Kia
5 out of 5
10/1/2015
I was very impressed with the service I received. Everyone was friendly and helpful.I will definitely recommend pacline and return if I ever need services again
Brian V.
Vehicle Make : Subaru
3 out of 5
9/10/2015
I note one rough spot ****/4 inch long on edge of plastic/fiberglass front piece. I also intend to ask if front end alignment was inspected. Post repair drive by Brian shows slow drift to the right. Would like to discuss with Brandon. Thanks. - Brian Vickers
Cecily A.
Vehicle Make : Subaru
4 out of 5
9/9/2015
The repairs appear to be perfect.
Harold M.
Vehicle Make : Ford
5 out of 5
8/29/2015
Paceline staff is so professional and accomedating. We were very pleased with the service, courtesy and updates. We appreciated the text updates on progress of the repair. Andrea and the young man whose name I can't recall were so helpful. I will recommend Paceline to anyone who might need your services. Good job! Oh, and the repairs were perfect.
Ourlando M.
Vehicle Make : Nissan
5 out of 5
8/19/2015
Repairs were quick and painless, all employees were very friendly, and I will definitely bring my vehicles there again!
Harriett S.
Vehicle Make : BMW
4 out of 5
8/1/2015
Smooth
Ronald S.
Vehicle Make : Nissan
5 out of 5
7/17/2015
Very professional and done a great job!

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