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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 175 reviews 79%
4 star 33 reviews 15%
3 star 5 reviews 2%
2 star 3 reviews 1%
1 star 5 reviews 2%
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(All Vehicle Makes)
Earl B.
Vehicle Make : Chevrolet
5 out of 5
9/12/2017
Very prompt and helpful.
Robert E.
Vehicle Make : Chevrolet
5 out of 5
9/8/2017
Outstanding service. Quality of work was perfect!
Brenda O.
Vehicle Make : Jeep
5 out of 5
8/31/2017
Great customer service. Work done in a timely manner. Office welcoming and very clean. All staff were knowledgeable in their area. will recommend highly. A great experience for me!!
Randy C.
Vehicle Make : Dodge
5 out of 5
8/23/2017
I was kept up-to-date through a series of texts. The young lady at the front desk was extremely helpful and courteous. The finished product looks great!
Jay/lori C.
Vehicle Make : Chrysler
5 out of 5
8/15/2017
Thank you so much for your service. Everyone at pace line went above and beyond in the repair of my car. I would highly recommend you!
Sandra P.
Vehicle Make : Jeep
5 out of 5
8/12/2017
Thank you
Tammy R.
Vehicle Make : Chevrolet
5 out of 5
7/29/2017
Thanks for everything!
Danny W.
Vehicle Make : Ford
5 out of 5
7/14/2017
Great Job !
Christine R.
Vehicle Make : Buick
5 out of 5
7/1/2017
My car looks brand new again. Thank you
Cynthia S.
Vehicle Make : BMW
5 out of 5
6/24/2017
Thank you for returning the car to us so clean! What a nice surprise!!
Cindy S.
Vehicle Make : Chevrolet
4 out of 5
6/22/2017
Everyone in the office spoke while I was there...both times: delivery and pick up. I was concerned about the projected time scheduled for repairs this time (as compared to previous repair jobs). Paceline, in Lampasas, has always done wonderful work on my vehicles, as well as other people I have recommended to use them. However, one of the main reasons I like/use Paceline is because of the staff who has worked with me and recognize me and know of my timeframe and circumstances. Paula goes out of her way to help/reassure me!!!!!!!!!! ???????? Others have left that I had wirked with on past jobs...but she texts and calls and makes sure I am in the loop with the repairs, understand when things are added, and am totally satisfied with their work upon completion. She is why I use Paceline. Good staff...Goid business. 100%!!!!!!
Michael A.
Vehicle Make : Honda
5 out of 5
6/21/2017
Excellent service and work quality. Car was delivered ahead of scheduled delivery time. Outstanding!
Casey C.
Vehicle Make : Chevrolet
5 out of 5
6/15/2017
Paceline Lampasas was extremely helpful in making our repair experience top notch. They cared about the time frame as well as saving us as much as possible. John Talbert is all about customer service!!
Mark -.
Vehicle Make : Ford
5 out of 5
6/9/2017
I liked they kept me updated on the status of the job. Thank you!
Cody K.
Vehicle Make : Mazda
5 out of 5
6/1/2017
They were VERY efficient & kept us up to date in the progress of our vehicle
Wayne D.
Vehicle Make : Volkswagen
3 out of 5
5/6/2017
The rear passenger door needs to be adjusted. It is hard to shut. I will bring it by on my next half day for you to see. I was satisfied with all repairs.
Michael C.
Vehicle Make : Toyota
5 out of 5
5/5/2017
The repair work was expertly done. Live the text updates every day! Got it done well ahead of what was produced. Everyone nice and friendly! Thank you.
Anna C.
Vehicle Make : Chevrolet
4 out of 5
5/4/2017
Everything was better than expected
John S.
Vehicle Make : Dodge
5 out of 5
4/30/2017
High Marks for Paula and Tony they really know how to deliver service and communicate to the customer when repairing my truck. Kudos to the body shop crew for getting it done with flawless results!!!
Emilio G.
Vehicle Make : Nissan
5 out of 5
4/22/2017
A very quick job well done.Good job paceline, tony, and paula awsome team.

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