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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 199 reviews 77%
4 star 37 reviews 14%
3 star 7 reviews 3%
2 star 6 reviews 2%
1 star 9 reviews 3%
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(All Vehicle Makes)
Heinz Z.
Vehicle Make : GMC
5 out of 5
2/9/2017
Very nice work and friendly service
Robert M.
Vehicle Make : Ford
5 out of 5
2/8/2017
You are the best
Carol G.
Vehicle Make : Ford
2 out of 5
2/4/2017
I made it clear several times that the car had a shake since the accident and you did nothing g more than drive it and determined it wasn't impact related, even after the insurance company called and requested. No one even bothered to ask before I signed all the paperwork and paid if I wanted to look at the repairs. The only good thing about the whole experience was the ladies in the front. The estimator even blew off my concerns by saying if there is no impact to the tire they insurance won't pay, which in fact is not true. Never even asked what happened
Daniel R.
Vehicle Make : Dodge
5 out of 5
1/19/2017
Totally professional and my vehicle turned out amazing. Appreciate their service and quick turn around. Thank you.
Joyce W.
Vehicle Make : Dodge
5 out of 5
1/17/2017
Everyone did a fantastic job. You all are outstanding in what you do from your receptionist who kept me informed on progress to the person who detailed my van and all the technicians in between. Thank you for a job well done! Joyce W
Moses W.
Vehicle Make : Jeep
5 out of 5
1/14/2017
The staff was very friendly and willing to help with everything. The repair work looks great! The vehicle was done a day before the projected fix date. I would recommend this place for future repairs.
Edwin A.
Vehicle Make : Ford
5 out of 5
12/30/2016
The repairs were done pretty quickly. Also Ms. Guzman was very helpful in keeping me up to date on how everything was going with the car.
Chris A.
Vehicle Make : Mazda
4 out of 5
12/24/2016
They went beyond what I expected.
Renate S.
Vehicle Make : Chevrolet
5 out of 5
12/23/2016
Great customer service with timely updates and great delivery of the finished vehicle.
Harry B.
Vehicle Make : Mercedes
5 out of 5
12/21/2016
Very professional and always kept me updated. Ms. Guzman, was very polite and helpful. A very nice lady. Great work and very well pleased. V/r Mr Harry L Byrd
**** C.
Vehicle Make : Chrysler
5 out of 5
12/15/2016
This is the third repair Paceline has performed for us, this includes the Dodge Ram andcthe Chrysler 200. Your team does fantastic work and we appreciate all they have done. We are would not take our vehicles anywhere else. Thank you and your team . Merry Christmas and a happy New Year
Cwo George.
Vehicle Make : Toyota
5 out of 5
12/7/2016
Did an excellent job on my 2016 Tacoma!!! I can honestly recommend this body shop.
Zsuzsa R.
Vehicle Make : Honda
5 out of 5
11/30/2016
Great service provided by the staff!
Jody N.
Vehicle Make : Dodge
4 out of 5
11/30/2016
I am very happy with the way the color was blended. Makes it look like new. I was kept well informed on the progress.
Kevin S.
Vehicle Make : Ford
5 out of 5
11/29/2016
Great to work with very pleased
Shaterica A.
Vehicle Make : Ford
5 out of 5
11/26/2016
No comments
William C.
Vehicle Make : Toyota
5 out of 5
11/19/2016
Everyone at at pace line were very professional and helpful. We thank all of you for a great experience .
Seth G.
Vehicle Make : Dodge
5 out of 5
11/12/2016
A notch above the rest for sure! Thanks for making my mistake go away.
Justin H.
Vehicle Make : Pontiac
4 out of 5
11/10/2016
Haven't had the car but a day and the car looks just as good as the day i bought it. Haven't had a chance to look at the underneath of the car to the repairs under the exterior, though i feel confident everything was repaired as if it were the mechanics own vehicle.
Sandra F.
Vehicle Make : Lincoln
5 out of 5
10/25/2016
I was completely satisfied with every aspect of my experience at Paceline. From check in to check out everyone was very professional and service was quality. I will use Paceline again should the need arise, and recommend you to others.

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