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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 199 reviews 77%
4 star 37 reviews 14%
3 star 7 reviews 3%
2 star 6 reviews 2%
1 star 9 reviews 3%
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(All Vehicle Makes)
James T.
Vehicle Make : Ford
5 out of 5
6/6/2017
Very courteous and professional staff.
Andres O.
Vehicle Make : Porsche
5 out of 5
6/6/2017
The best service I have ever had. Remarkable job and unparalleled customer service.
Donald H.
Vehicle Make : Dodge
5 out of 5
5/19/2017
You always do a great job! Once again thanks.
Neal S.
Vehicle Make : Mazda
5 out of 5
5/18/2017
Car looks awesome. Almost brand new. Thank u
Ornell A.
Vehicle Make : Nissan
1 out of 5
5/17/2017
I had to contact paceline collision instead of them contacting me. Which took longer for my vehicle to get fixed.
Danilia M.
Vehicle Make : Dodge
5 out of 5
5/13/2017
Fast prompt service. Truck looks fantastic!!
Johana H.
Vehicle Make : GMC
5 out of 5
5/12/2017
Great Job! looks good as new. Thanks
Kathleen P.
Vehicle Make : Chrysler
4 out of 5
5/6/2017
Words cannot express my gratitude to Paceline. My car was repaired in little time and I am completely satisfied with the end result!! If I could give you all a rating it would be a 10!! Thank you so much JOB WELL DONE!
Harry B.
Vehicle Make : Mercedes
5 out of 5
5/3/2017
Thank you
Dawn H.
Vehicle Make : Toyota
3 out of 5
4/25/2017
The automatic texts need to be fixed. The text I would get from the employee usually didn't match what the automatic texting system sent. The last example was pretty bad. I had gotten a text in the morning saying my vehicle was still projected for 28 Apr completion & then a text from an employee that afternoon saying the vehicle was ready for pick-up. I know it is automated, but if I had not been home sick in bed on Friday, I still would have not been able to pick my vehicle up that afternoon. With all of that said, there has to be a way to keep the automatic texting system more up-to-date
Alex A.
Vehicle Make : Chevrolet
5 out of 5
4/15/2017
Great job
Glen P.
Vehicle Make : Ford
4 out of 5
4/15/2017
Repair restored vehicle to normal
Loren P.
Vehicle Make : Subaru
5 out of 5
4/5/2017
God willing I won't have any more accidents, but if I do I know I'll be taking my car back to you folks to have it made right. Thanks for a great job!
Andre B.
Vehicle Make : Chevrolet
5 out of 5
3/10/2017
Looks like new
Brandon W.
Vehicle Make : Ford
5 out of 5
3/7/2017
Great customer service!!!
Donna N.
Vehicle Make : Mitsubishi
4 out of 5
3/4/2017
They were friendly & courteous even when we lost our tempers (regarding when we thought the car repairs would take longer than expected...But it didn't). Jeff went out of his way to be nice & helpful, even offering to pay for the rental. Car looks beautiful ???? Thank you Jeff & Paceline!
Jaimee P.
Vehicle Make : Toyota
5 out of 5
3/4/2017
Everything looks great. Staff was great. No complaints here.
Marcus H.
Vehicle Make : Mercedes
5 out of 5
2/28/2017
Customer service was awesome. Very nice personnel, would recommend to anyone looking for great service.
Dallas S.
Vehicle Make : Hyundai
2 out of 5
2/25/2017
I am very angry with the performance I got my vehicle back with damage on ther rear bumper that was not there beforehand I will be making sure I never recommend this place to anyone. Other than the damage I did appreciate the timelines and updates but still very ticked
Lisia W.
Vehicle Make : Ford
5 out of 5
2/23/2017
Thank you so much for everything you have done to out truck an especially getting finished one week earlier. Thank you for keeping me up to date during the repair. I have never dealt with such caring atomotive people .

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