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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 455 reviews 79%
4 star 80 reviews 14%
3 star 5 reviews 1%
2 star 7 reviews 1%
1 star 27 reviews 5%
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(All Vehicle Makes)
Monica K.
Vehicle Make : Nissan
5 out of 5
9/10/2016
Looks great! Was done in a timely manner. Staff was very nice and informative! Thanks for all you did! I will definitely recommend to family and friends.
Christine V.
Vehicle Make : Ford
5 out of 5
9/9/2016
You all do a great job. I really you appreciate the updates, they are very helpful.
Sharmaine C.
Vehicle Make : Mazda
5 out of 5
9/8/2016
We're are very satisfied with the work on our car thank you
Justin L.
Vehicle Make : Nissan
1 out of 5
9/7/2016
Left a black mark on my backseat and some kind of dust leftover from a job. Other than that everything was perfect.
Robert M.
Vehicle Make : Toyota
1 out of 5
9/3/2016
Had my car for over three weeks charged 6100$ for repairing a couple of doors and some molding and presented it to me with a bow in the molding below the doors. So now will have to take it back next week. Not sure how it passed final inspection?
Richard L.
Vehicle Make : Saturn
5 out of 5
9/3/2016
Very friendly staff felt like i was really taken care of and will recommend Paceline to others.
Richard M.
Vehicle Make : Nissan
5 out of 5
8/25/2016
Everyone I worked with was very professional and helpful. My repairs look great, and I do not anticipate any problems with the work that Pacline did. Thanks to Abilene Paceline!
An Perry.
Vehicle Make : Nissan
4 out of 5
8/25/2016
I wasn't too sure about Paceline Collision Center since I wasn't familiar with the company (when I was referred by USAA) but after the service and car repair, I was very impressed and pleased. Professional staff from the beginning to the end of the process. Thank you so much.
Amy G.
Vehicle Make : Chevrolet
5 out of 5
8/23/2016
Cody dos a great job making sure my vehicle was repaired to my satisfaction.
Earnest P.
Vehicle Make : Buick
5 out of 5
8/17/2016
Timely manner repairs were great. Staff was courteous .
Brenda C.
Vehicle Make : Toyota
5 out of 5
8/16/2016
Shane did a really great job keeping me informed and making sure everything was repaired correctly! Very detail oriented and friendly!
Matthew P.
Vehicle Make : Toyota
5 out of 5
8/16/2016
Shane was excellent to work with & made my experience great!
Jeremy L.
Vehicle Make : Nissan
5 out of 5
8/11/2016
Loved how you kept me update on my repair. And they offered to return my rental car for me. Great customer service and they did great work on my repair!!! Thank you all for your hard work!! I will definitely refer business to your shop!!
Leopoldo S.
Vehicle Make : Honda
1 out of 5
8/5/2016
I was given a completion date and it wasn't ready until a week and a half later, then I went to pick up my vehicle the person in that gave me my vehicle just gave me the keys didn't do a walk around the car, I drove it home and my radio and honk didn't work so I have to take it back tomorrow to get it fix
Kathy W.
Vehicle Make : Nissan
4 out of 5
7/29/2016
We appreciate you guys taking your time and making sure the truck was fixed properly and safe!!
Michelle R.
Vehicle Make : Toyota
5 out of 5
7/24/2016
The process was very easy
Annette F.
Vehicle Make : GMC
5 out of 5
7/21/2016
Thank you !
John D.
Vehicle Make : Nissan
5 out of 5
7/15/2016
I really appreciated the updates. Cody was awesome .
Rhonda P.
Vehicle Make : Kia
5 out of 5
7/7/2016
Well done , the car looks great ! Good job
Richard W.
Vehicle Make : Toyota
4 out of 5
6/7/2016
I was very pleased with the way I was kept informed with the progress, it showed that I was not just another customer. All that said I hope that you don't see me again.????????

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