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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 455 reviews 79%
4 star 80 reviews 14%
3 star 5 reviews 1%
2 star 7 reviews 1%
1 star 27 reviews 5%
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(All Vehicle Makes)
Lynn N.
Vehicle Make : Ford
5 out of 5
7/13/2017
The work Paceline performed was done in a timely manner and we were pleased with communication in the way of emails sent to us keeping us informed of the progress. The staff was very friendly and professional.
Camille D.
Vehicle Make : Nissan
5 out of 5
7/12/2017
Good experience from start to finish. Not once did I have to call and check the status of repairs to my vehicle. Received updates frequently and the repairs were completed in a timely manner.
Anne F.
Vehicle Make : Toyota
5 out of 5
7/12/2017
Very helpful people who were friendly and courteous. I will recommend Paceline to all my friends.
Barbara R.
Vehicle Make : Nissan
5 out of 5
7/12/2017
You're the best !!!
Jason W.
Vehicle Make : Ford
1 out of 5
7/11/2017
Your body shop mechanics took my 'front' mirror LED signals and replaced them with regular old orange reflectors. They LIT UP when I put on my blinkers, pushed the hazard lights button, or at night when I used to press the lock and unlock on my keyfob... it worked great before I took it to you guys! Now NOTHING. Just 2 stupid reflectors. I want to know why your repair man did this??!
Andrew B.
Vehicle Make : GMC
4 out of 5
7/9/2017
Excellent work, and helpful letting me pick truck after hours
Barry M.
Vehicle Make : Ford
1 out of 5
7/8/2017
Air conditioning didn't work. It had since been corrected but later I discovered my remote start does not work. I'll be calling Mondayvto get that corrected.
Robert R.
Vehicle Make : Hyundai
5 out of 5
7/8/2017
Outstanding customer service and impressive job performance. A+++++
Karla O.
Vehicle Make : Toyota
5 out of 5
7/6/2017
Super efficient with excellent service!
Suzanna V.
Vehicle Make : Hyundai
5 out of 5
7/4/2017
Excellent work. Thanks
Jessia C.
Vehicle Make : Chevrolet
5 out of 5
7/1/2017
so so so very nice!
Robert D.
Vehicle Make : Nissan
5 out of 5
7/1/2017
Very professional job & everyone was very courteous & friendly
Charles C.
Vehicle Make : Jeep
4 out of 5
7/1/2017
The car looks like new! Bodywork is great! The inside and outside cleaning was a wonderful surprise. All staff including Sam and Holly were kind and helpful throughout the entire process. I especially appreciate the thoughtfulness of towing the car to me on base with my husband deployed, a toddler to deal with, and my usual babysitter out of town. I have already shared my great experience with friends and will be posting a positive review online.
Josh P.
Vehicle Make : GMC
5 out of 5
7/1/2017
THANK YOU SO MUCH! BEAUTIFUL JOB ON THE TRUCK & SUPERIOR SERVICE!!!SPECIAL THANKS TO SCOTTY AND DAVID FOR YOUR HELP MAKING IT SO EASY!=)
Natalie M.
Vehicle Make : Buick
5 out of 5
7/1/2017
Everyone we encountered at Paceline was very friendly and professional. This is our second time using Paceline and definitely won't be our last!
Mattia B.
Vehicle Make : Toyota
5 out of 5
6/30/2017
The best!!
Theresa K.
Vehicle Make : Honda
5 out of 5
6/29/2017
Your whole staff was great.especially holly
Phillip A.
Vehicle Make : Honda
5 out of 5
6/29/2017
Excellent job on my Civic. Can't even tell it was rear ended and the detail job was awesome. Thank you all for doing such a great job and making the experience easy a and stress free.
Felix I.
Vehicle Make : Lexus
5 out of 5
6/29/2017
Sam and the team were exceptional in their customer service!
Greg D.
Vehicle Make : Chevrolet
1 out of 5
6/27/2017
They didn't fix a place around the tire. They put the old peace around tire. And it look warp. They said have to order the part. I'm upset I have to go back and wait 30 minutes for them to fix it. It should have been fixed the first time

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