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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 455 reviews 79%
4 star 80 reviews 14%
3 star 5 reviews 1%
2 star 7 reviews 1%
1 star 27 reviews 5%
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(All Vehicle Makes)
Clint R.
Vehicle Make : Ford
5 out of 5
3/10/2018
Keep up the good work an would recommend to all my friends an family.
Terry S.
Vehicle Make : Ford
4 out of 5
3/9/2018
You service was out of this world!!! Will be telling everyone what a great experience it has been!!
Richard S.
Vehicle Make : Volvo
5 out of 5
3/9/2018
Outstanding process from start to finish. Excellent customer service and communications with the customer. Manages customer expectations extremely well. Understands the USAA customer culture. Quailty employees who are very skilled in completing repairs and returning the car good as new.
Jim H.
Vehicle Make : Lexus
5 out of 5
3/8/2018
Wonderful service I tell everyone I know your workmanship is top notch
Lisa A.
Vehicle Make : Chevrolet
4 out of 5
3/2/2018
Looks great and very sufficient
Brandon O.
Vehicle Make : Chrysler
5 out of 5
2/26/2018
I was totally satisfied with how they kept me informed through the whole process and great service
Frank G.
Vehicle Make : Dodge
5 out of 5
2/24/2018
Very curtious,was well informed through the whole process,quick response time on Repair very satisfied.
Raymond L.
Vehicle Make : Ford
5 out of 5
2/24/2018
Great job would recommend to anyone
Delores R.
Vehicle Make : Kia
4 out of 5
2/23/2018
They are super fast, always kept me in the loop of what was going on with the car, the staff is very welcoming,great vibe! And when the car was finished it was a few minutes after six and they still waited for me to come pick it up I was very please with the whole experience.
Lanny H.
Vehicle Make : Toyota
1 out of 5
2/22/2018
-re: paint. I didn't realize that the threshold under the Driver's door would have such a greenish tint. Oh. Well... I am 100 percent satisfied with the overall experience. I really appreciate the two employees that put on my deer whistles for me when I picked my car up Tuesday night! Lanny H
James M.
Vehicle Make : Ford
5 out of 5
2/21/2018
Everyone there are all great to work with
Melissa M.
Vehicle Make : Toyota
5 out of 5
2/20/2018
They kept us informed through the whole process.
Robert P.
Vehicle Make : Honda
5 out of 5
2/16/2018
All that I had contact with were courteous and helpful! I like the text alerts to keep me updated on the progress of my vehicle. Good job, everyone!
Danielle C.
Vehicle Make : Cadillac
5 out of 5
2/16/2018
Everyone at Paceline was great! They went out of their way to work with my schedule & did a great job on the repairs!
Jessica G.
Vehicle Make : Mitsubishi
5 out of 5
2/10/2018
Great customer service and quality work.
Doris M.
Vehicle Make : Chevrolet
5 out of 5
2/9/2018
They were friendly and and helpful. They worked quickly and and did a great job and the paint job is great.
Jonathan B.
Vehicle Make : Dodge
5 out of 5
2/6/2018
Outstanding customer service and quality!
Noah Project.
Vehicle Make : GMC
5 out of 5
2/5/2018
Our experience with Paceline was very positive... from the first contact call- to picking up our repaired vehicle- the process was very professional, smooth and quick. Thank you Brandy, Michael and Najwa! Cathy Herrera- Operations Director, Noah Project
Tom M.
Vehicle Make : Chevrolet
5 out of 5
2/3/2018
Very helpful throughout process
Kamille P.
Vehicle Make : Nissan
5 out of 5
2/3/2018
I would like to acknowledge paceline collision for outstanding dedication to the costumer service. Thank you so much for brilliant work to repair my car and exceptional service.

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