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Body Shop Review Summary

5 star 738 reviews 71%
4 star 182 reviews 18%
3 star 29 reviews 3%
2 star 34 reviews 3%
1 star 53 reviews 5%
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(All Vehicle Makes)
George C.
Vehicle Make : Honda
5 out of 5
11/4/2023
Rae was very knowledgeable. The work was done on time and was of excellent quality.
Mike B.
Vehicle Make : Mercedes-Benz
5 out of 5
11/2/2023
Everyone did an amazing job on my car!! (:
Kris C.
Vehicle Make : Lexus
1 out of 5
10/31/2023
Driver side window still does not close correctly. (Was fixed some time ago and again this last visit, but still is not right).
Judy K.
Vehicle Make : Lexus
5 out of 5
10/29/2023
Great customer service and excellent repair work.
Marilyn G.
Vehicle Make : Honda
5 out of 5
10/29/2023
Thank you, for a job well done!
Eric J.
Vehicle Make : Mazda
5 out of 5
10/28/2023
Calvin was professional and provided great service. I am completely satisfied with my experience.
Brett W.
Vehicle Make : Ford
5 out of 5
10/20/2023
I was totally satisfied with the service and repairs. Calvin was hands down the best.
Amanda M.
Vehicle Make : Toyota
5 out of 5
10/9/2023
Everything was great!
Denice J.
Vehicle Make : Porsche
4 out of 5
10/2/2023
I really appreciated the daily update as to the status of my repair so I could plan accordingly
Stephanie U.
Vehicle Make : Mazda
4 out of 5
9/23/2023
You guys always do a great job. I’ve brought cars here ever since I moved to hb. This particular experience was exceptional because of the ladies up front helping keep me updated and the schedule on track. Special thanks to Rae and Alexis for always keeping me updated and explaining the insurance process to me. Very friendly and helpful Associates that can even make a delayed part sound like a pleasant component of repair process. Thanks to all!
Kim M.
Vehicle Make : Mazda
5 out of 5
9/2/2023
Calvin was great to work with. Very professional and informative. I appreciated the frequent updates as well.
Gary B.
Vehicle Make : Acura
5 out of 5
9/1/2023
Thank you for the good and communication!
Lucia R.
Vehicle Make : Jeep
5 out of 5
8/28/2023
Rea was friendly, informative and great work ethic. Looking forward to working with you in the future. Thank you for everything
Theresa N.
Vehicle Make : Mazda
5 out of 5
8/17/2023
Calvin is great!! He kept us informed and handled all the interactions with our insurance. We feel Gustafson Brothers always treats our cars ( and us) right. Thank you.
Peter U.
Vehicle Make : Lexus
5 out of 5
8/13/2023
Kelly was very helpful & professional
Kelly T.
Vehicle Make : Toyota
3 out of 5
8/12/2023
I have previously submitted specific feedback.
Virginia K.
Vehicle Make : Honda
3 out of 5
8/3/2023
My repair took much, much longer than expected, or predicted by you with no reasonable explanation.
Roy O.
Vehicle Make : Chevrolet
5 out of 5
7/22/2023
Gustafson did a Great job. MY TRUCK LOOKS LOOKS NEW.
Michael D.
Vehicle Make : Chevrolet
5 out of 5
7/6/2023
Great job Thanks bunches!
Todd B.
Vehicle Make : GMC
5 out of 5
7/5/2023
Extremely happy with the outcome and the communication from my service writer Kelly. This is the second vehicle we have had repaired at your Body shop. Thank you so much for all your hard work

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