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Body Shop Review Summary

5 star 738 reviews 71%
4 star 182 reviews 18%
3 star 29 reviews 3%
2 star 34 reviews 3%
1 star 53 reviews 5%
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(All Vehicle Makes)
William R.
Vehicle Make : Cadillac
5 out of 5
3/8/2024
10 ++++ Super < Car looks GREAT. In the event I ever need my car repaired in the future Gustafson Brothers will be my first Choice. Kelly was the Best, thanks Bill
Ana P.
Vehicle Make : Toyota
5 out of 5
3/3/2024
excellent job thanks very good people and everything good my car is working good not problem thanks
Verbon W.
Vehicle Make : Lexus
4 out of 5
3/3/2024
The work done was extreme high quality. I was really impressed with status reports which were given often.
James C.
Vehicle Make : Chevrolet
5 out of 5
3/1/2024
Great job!
Timothy Y.
Vehicle Make : Ram
5 out of 5
2/19/2024
Kellie was great
William G.
Vehicle Make : Kia
5 out of 5
2/12/2024
As I had expected the service was very good.
Judith C.
Vehicle Make : Ford
5 out of 5
2/9/2024
It was great to be kept updated on the status of my repairs. Highly recommend Gustafson Brothers to anyone who needs repairs.
Victor S.
Vehicle Make : Toyota
5 out of 5
2/8/2024
Great job,see your guys soon.
Merari C.
Vehicle Make : Mazda
2 out of 5
2/8/2024
The lack of communication from the staff. I had an appointment with Kelly waited about 20 min for front staff to tell me she was almost done waited again for another person to assist. When he spoke to me without seeing my car he wanted me to sign. Obviously, I did not. When I asked about what they would replace on the vehicle he stated “you get what you pay for” what kind of answer is that! Then finally a day later I received a an email from Kelly, apologetic she wasn’t able to assist but she would get back to on Monday ????. Now the lack of communication from her, my goodness. I will not recommend this place to anyone. Worst experience ever. When they found out I was transferring my vehicle to another shop gosh they were upset. They tore my car down and send it to the other body shop without pieces. Charging the insurance for things that did not need to be fixed. Now the bodyshop my vehicle was transferred to, found removed part that Gustafson peeps missed where there was damage from the other parties vehicle! My advice save your time and money. This people are corrupted.
Charlotte H.
Vehicle Make : Volvo
5 out of 5
1/29/2024
Excellent service
Adam A.
Vehicle Make : Dodge
4 out of 5
1/27/2024
Staff made us feel taken care of each time we either called or came in and the follow up texts were great. Highly recommend!
Mylene C.
Vehicle Make : Jeep
5 out of 5
1/27/2024
Fast Service
Kevin F.
Vehicle Make : Chevrolet
4 out of 5
1/24/2024
I am just glad that I was given a completion date and that my car was ready on that date.
Tanya J.
Vehicle Make : Toyota
5 out of 5
12/31/2023
All around excellent performance and experience
Ada H.
Vehicle Make : Honda
4 out of 5
12/29/2023
Rae was very helpful with my insurance claim and info about a rental car. The window repair is great.
Susan S.
Vehicle Make : Volkswagen
3 out of 5
12/21/2023
Calvin never gave me estimate on remainder of body work needed in spite of two calls and in person promise he told me he took fotos of damage to be repaired wen I’m ready . I guess he doesn’t need th work
Joan S.
Vehicle Make : Toyota
4 out of 5
12/18/2023
After the accident I was worried about my can and the repair cost but Gustafson Bro. took really good care of both and I knew I made the right choice in choosing them to be my auto repair shop.
Monte G.
Vehicle Make : Nissan
5 out of 5
12/8/2023
Great service
Jerry B.
Vehicle Make : Toyota
5 out of 5
12/5/2023
As always everything went the way it should.
Timothy M.
Vehicle Make : Mazda
5 out of 5
11/26/2023
Kelly was the a major reason for my satisfaction. She was very helpful and kept me informed.

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