Ed Morse Cadillac

Excellent repair, very helpful personal and fast completion of the job. My car was returned in a very clean condition. I am very pleased with the experience.

Friendly service, car looks great. Completely satisfied.

First rate job!

The repair was beautifully done & days ahead of the date promised. Thank you for your efforts to always provide top notch service.

Check engine light was on when picked up car. It was not on when dropped off for repair. I was not told that there was a problem and I should have been. I notified a rep and was told to bring the car back and they will check it out. I know have to take time off from work because I was not told. I was also told by your Rep that they would replace a headlight. They did not. They had the car for over a week and knew the light was out. They ordered the wrong bulb. Now I am told I have to replace it myself and pay the cost and labor. It could have been replaced when they had the bumper off in a matter of minutes. It is costing me time to have this done and I am very displeased with how everything was handled

Timely, courteous staff & really good job.

Staff very courteous and Rosa from the parts department very helpful and very professional and a credit to your dealership.

Excellent Job on the repairs, better than I expected

The best and swiftest collision repair I have ever had. The progress app is the best idea ever.

Job was handled in a timely manner

The entire process was very smooth and professional. The manager at the collision shop was fantastic. The geico rep was also very helpful. Additionally, I loked the text updatea on the progreas of the work. The car came out looking brand new. Unfortunately I had to fix my car, but this was a great experience, start to finish.

Very nice, accomdating. Aimed to please and did.

Thank you so much you did a excellent job in my ???? your staff are very friendly and helpful. Thanks again

Your people handling the desk and paperwork were outstanding, as was the job performed by your body shop repair staff!

Great jod!

Excellent customer service!!!

They were excellent in every way

****. Ac vent was broke by shop 2. Car filthy inside with paint dust on seats and in vents. Had to pull over and spend 20 mins cleaning 3. When I dropped car off, I reset my tripomenter to 0. Got in car and it was on 32. My fuel was under empty. I almost did not make it to the service station. 4. As soon as I went hit get gas I walked around the car and saw 3 small chips on the hood on the passenger side up front. Omg. Either it was there before I left, or there was such a thin coat of paint and clear coat applied. No way that should have happened. 5. Black family towel removed from the car and had I not noticed and asked, it would be gone. I'm not blaming you personally, but I'm VERY upset and want all corrected. I called BMW and asked if the paint on hood could so easily chip. They said ONLY if low cost paint and clear goat was applied. Come on. This car was $52000. I'm still paying last year. Not right. I will never recommend your dealership. I've already called GEICO.

Rosa was very nice and accommodating

Very professional and good service and good employees very satisfied