Body Shop

Real Reviews From Verified Customers

Margaret Z.
Vehicle Make : Toyota
5 out of 5
1/12/2018
Excellent.
Len D.
Vehicle Make : Subaru
5 out of 5
1/11/2018
Great service! Thank you
Matthew R.
Vehicle Make : Chevrolet
5 out of 5
1/9/2018
I loved how simple and smooth you made the process for me, especially working with the rental company. Keep doing what you're doing!
Joseph B.
Vehicle Make : Lexus
5 out of 5
1/6/2018
Desk Staff is friendly, Repair Consultant, Melanie, knowledgeable and friendly, workmanship by the technicians is outstanding.
Molly S.
Vehicle Make : Hyundai
5 out of 5
1/4/2018
Carstar couldn’t have made this process any easier for me! I am beyond thrilled with the service here. I can not thank you all enough! My car looks amazing and the service from Courtney along the way was simply amazing! Thank you all!
Olena B.
Vehicle Make : Honda
5 out of 5
12/22/2017
Thanks guys for the great service.Merry Christmas to all!
Eva Z.
Vehicle Make : Nissan
5 out of 5
12/22/2017
Thank You so much, looks like it never got hit..and you guys got it done so fast I’m really happy about that.. Happy Holidays!! And Thank You again, Sincerely, Eva Z
Troy S.
Vehicle Make : Honda
1 out of 5
12/18/2017
Not a big deal, but I was surprised you didn't fix a chip in the middle of my bumper. If you were doing repairs to the majority of the left side and painting the whole bumper, why not take the extra few minutes to make the whole bumper look new?
Arifa A.
Vehicle Make : Toyota
5 out of 5
12/14/2017
Melanie was really great. I appreciated the time she took to explain everything. Anytime there were any changes, she would call and follow-up with me directly. The customer service was excellent!
Eric M.
Vehicle Make : Subaru
5 out of 5
11/24/2017
2nd time at Bbrook carstar and both times I have been more than satisfied. Keep it up and thanks!
Latrice C.
Vehicle Make : Buick
5 out of 5
11/23/2017
Excellent customer service and I am beyond pleased with my car. When I saw my car I had to fight back the tears because I was so happy with the end results. Thank you Carstar for everything...
Joseph B.
Vehicle Make : Lexus
4 out of 5
11/3/2017
Personnel were very friendly, repairs completed on-time and workmanship on repair was outstanding. Meaning the body work and paint match. The rear door had to be removed for repair. It was re-installed with door gaps to factory specifications. I’m impressed with the repair and with CARSTAR. Joe Binetti
Janice M.
Vehicle Make : Volkswagen
5 out of 5
11/2/2017
Evey one I talked to was pleasant and helpful. My car looks great.
Joseph P.
Vehicle Make : Hyundai
5 out of 5
10/28/2017
Wow thank you all for the outstanding job you did on my car . Keeping me updated all the way on the repairs calling for my rental made everything as easy as possible . And the job you guys did on my car omg better then new was clean inside and out when I picked it up can't say enough about the great experience I had . THANK YOU
William L.
Vehicle Make : Nissan
5 out of 5
10/27/2017
Great customer serivice
Michael P.
Vehicle Make : Honda
5 out of 5
10/27/2017
Everyone was so professional and so ahead of schedule. Thanks.
Diane B.
Vehicle Make : Mazda
5 out of 5
10/4/2017
I appreciated the frequent status reports. Everyone I dealt with was courteous and helpful.
Leslie K.
Vehicle Make : Nissan
5 out of 5
8/12/2017
The staff was friendly, knowledgeable, and very helpful from the beginning. I got a call from your office before I even had an opportunity to call them to schedule an appointment. The rental car was already scheduled to pick me up by your staff, and they were always one step ahead of me. Your facility was clean and inviting. The free snacks and bottled water were a nice touch. The repair was done quickly and looked great. The car wash was the icing on top.
Katherine N.
Vehicle Make : Toyota
4 out of 5
7/28/2017
From scheduling to pick up, everything went smoothly and was handled professionally.
Kenneth C.
Vehicle Make : Nissan
2 out of 5
7/27/2017
Too much to text. Not satisfied. But that's ok, other shops out there.

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