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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 574 reviews 81%
4 star 60 reviews 8%
3 star 20 reviews 3%
2 star 23 reviews 3%
1 star 29 reviews 4%
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(All Vehicle Makes)
John E.
Vehicle Make : Toyota
5 out of 5
10/13/2021
Friendly service with professional workmanship.
Rebecca H.
Vehicle Make : Ford
4 out of 5
10/13/2021
I couldn't be happier with the work you all did to repair my car! From the minute I walked in the door to request an estimate to the moment I drove away in my sparkling clean vehicle, it wass smooth sailing. I went to four different locations requesting estimates and you all ****) made me feel comfortable 2) gave a very fair price for the work 3) explained how to secure a rental car while mine was being repaired 4) got the work done on time and 5) happily answered all my questions. Ruben and all the staff provided exceptional customer service. I wish every business did as good a job recognizing the importance of taking time with clients - I won't go anywhere else for work like this. I've told all my friends about you, too! Thanks for everything, you all are the best!
Tosca L.
Vehicle Make : Toyota
5 out of 5
10/10/2021
Everyone in your organization was a pleasure to work with. Thank you for making sure my car repairs were done correctly and delivered on time as promised
Lois L.
Vehicle Make : Hyundai
5 out of 5
9/24/2021
Job done beautifully and in projected time.
Jeannene R.
Vehicle Make : Volkswagen
5 out of 5
9/16/2021
Great communication!!
Debra L.
Vehicle Make : Honda
3 out of 5
9/10/2021
Excellent work. The assessor went out of his way to ensure every scratch, dent and nick caused in the accident was taken care of.
Margie B.
Vehicle Make : Ford
5 out of 5
9/6/2021
always a good experience there. Really appreciated the referral to Dale at headlight restore her for Liz his car he did a great job.
Scott H.
Vehicle Make : Honda
5 out of 5
9/6/2021
Excellent service.
Diane R.
Vehicle Make : Toyota
5 out of 5
9/4/2021
Thank you for the thorough job! It is nice to have my car back.... looking like new! Thanks guys! Diane
Alice T.
Vehicle Make : Toyota
4 out of 5
9/3/2021
Ruben provided excellent customer service from start to finish. I really appreciated all the text updates to keep me in the loop. Because I am a Grandma Uber for my school age grandchildren, he had my car completed in 24 hours. So thoughtful. Communication was excellent. The body work was perfect. My car looked liked it drove off showroom floor. Your repair workers are skilled craftsman.
Oscar D.
Vehicle Make : Subaru
5 out of 5
9/2/2021
I'm very happy with your work and I'm very satisfied with the results
Christine G.
Vehicle Make : Kia
5 out of 5
8/28/2021
Rueben was wonderful! He communicated with me all along the process and advocated for me with insurance. My car looks beautiful!
Steve P.
Vehicle Make : Toyota
5 out of 5
8/25/2021
Very pleased with the work and how professional their staff are. Ruben did an outstanding job explaining the work that needed to be done and kept us informed as the work on our car progressed. Yes, they have another customer for life.
Ed S.
Vehicle Make : Ford
5 out of 5
8/23/2021
Always professional and courteous at Kraft's. Keep up the great work!
Ellyce H.
Vehicle Make : Lincoln
1 out of 5
8/22/2021
The interior part of the lift gate was not replaced properly. I need to bring it back in to be redone.
Phyllis F.
Vehicle Make : Toyota
5 out of 5
8/12/2021
Very polite and helpful with my car! Professional work done! Thanks!
David B.
Vehicle Make : Subaru
5 out of 5
8/11/2021
Excellent communication and thorough work. Excellent quality the first time.
James Q.
Vehicle Make : Mercedes-Benz
4 out of 5
8/6/2021
Great work and completely satisfied.
Betty J.
Vehicle Make : Lexus
5 out of 5
8/2/2021
Customer Service was excellent and my car looked perfect when I picked it up. Everyone was professional and competent and kept me informed about status. Thank you.
Andrew W.
Vehicle Make : Toyota
5 out of 5
7/30/2021
Exceeded my expectations. Thank you

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