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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 574 reviews 81%
4 star 60 reviews 8%
3 star 20 reviews 3%
2 star 23 reviews 3%
1 star 29 reviews 4%
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(All Vehicle Makes)
Sue M.
Vehicle Make : Honda
5 out of 5
1/2/2022
Staff is always friendly and always willing to help me with any questions, Or issues.
Mike H.
Vehicle Make : Toyota
5 out of 5
1/1/2022
Good job and good service.
Lynne L.
Vehicle Make : Volkswagen
5 out of 5
12/31/2021
It is always comforting to know I can count on the honesty and quality of work I’ll receive at Kraft’s Body Shop. Ruben is a pleasure to work with and is committed to open and thorough communication throughout the repair process. I would highly recommend Kraft to my friends!
Richard Z.
Vehicle Make : Volvo
4 out of 5
12/31/2021
I was impressed to see your shop in action. Clean and organized (unlike many mechanics' shops). Rubin stayed on top of the car's status and communicated well with us. Our repairs seem to have been made well - no defects or nonfunctioning parts so far. Whether Kraft's was cost-effective compared to other shops is unknown, but USAA would judge that.
Huvelin R.
Vehicle Make : Lexus
5 out of 5
12/30/2021
Ruben Pulido was extremely helpful, professional, and friendly. I appreciated the information he gave us and the great service that he provided. Thank you. Happy New Year! -Susan Rivas
Jim G.
Vehicle Make : Honda
4 out of 5
12/30/2021
Exactly what I expected. I will hopefully never have to use their services again. But I will not hesitate to call them again if needed.
Erin A.
Vehicle Make : Toyota
5 out of 5
12/19/2021
Rubin is so helpful and amazing to work with. Thank you for taking the time to make my truck look new again!
Mark C.
Vehicle Make : Vehicle
4 out of 5
12/8/2021
When I got my car back, the work was done so well that you would have never known that there had been anything to repair.
Bryan B.
Vehicle Make : BMW
5 out of 5
12/6/2021
Great job! Made the process easy!! Highly recommend
Brad M.
Vehicle Make : Toyota
5 out of 5
12/4/2021
Good quality work. Job took longer than expected
Paulina U.
Vehicle Make : Infiniti
5 out of 5
11/30/2021
They are very professional at Krafts. They completed an outstanding job in a timely manner.
Blaine A.
Vehicle Make : Mercedes-Benz
5 out of 5
11/25/2021
Honest, thorough and communicative - can’t do much better than that!!
Andrew P.
Vehicle Make : Mercedes-Benz
4 out of 5
11/15/2021
I’m a regular customer at Kraft’s Autobody and have always been completely satisfied with the professional service they provide. Ruben is an excellent appraisal expert and will always find the best, most affordable solution for my damaged vehicle. Thank you, Ruben, and the entire staff at Kraft’s Autobody!
Martha V.
Vehicle Make : Toyota
5 out of 5
11/5/2021
Love the work!!! And great customer service!
Gale P.
Vehicle Make : Toyota
5 out of 5
11/4/2021
All staff members interacting with me were friendly, polite, professional and competent.
Colette C.
Vehicle Make : Subaru
5 out of 5
11/4/2021
I found everyone I interacted with knowledgeable, professional, and friendly. I was kept up to date on how the work progressed. My car was done when promised and the work was exceptional. They lived up to all the wonderful things I had heard about them
Anne L.
Vehicle Make : Toyota
5 out of 5
10/29/2021
Great team
David B.
Vehicle Make : Toyota
4 out of 5
10/24/2021
Excellent workmanship, updates on job progress were helpful, inspection of vehicle prior to work being started was extensive. After job finished walk around to show what was done was great!
Robert M.
Vehicle Make : Nissan
5 out of 5
10/17/2021
Ruben great, all the communication appreciated; nice work, a stress free experience
Mike M.
Vehicle Make : Ford
2 out of 5
10/17/2021
Very happy with the final results but I had to wait two weeks when I was told it would be about four days understand the bumper problem so I had to go along with it

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