Lisa C.
Vehicle Make : Volkswagen
Kyle went above and beyond normal service levels. You have an incredible employee who cares, is responsive, listens to the customer, and delivers a remarkable experience. He texted me twice a day, called me to give me progress reports etc. I can only hope you will reward his hard work and ethics. This type of service does not exist in the US anymore! Thank you and I have already begun telling people about my experience. Including the gentleman who hit my car. He was as happy as I with the quality and delivery. KUDOS Wilburn Auto
Lisa C
Bob H.
Vehicle Make : Mercury
The car looked really good when I picked it up; however, after checking it over at
home I noticed that the lower left fender panel was a loose and the paint was not smooth. I'll call you tomorrow to look at it.
Bob H
Tara H.
Vehicle Make : Nissan
Amazing customer service!!! Thank you so much!
Kris L.
Vehicle Make : Jeep
Good job
Quennetta K.
Vehicle Make : Honda
I truly enjoyed my service with ABRA auto body & glass. I have used this company before & was highly satisfied.I will definitely refer others to ABRA. Job well done & I was highly satisfied with the daily updates on the progress of my vehicle.
Kristen F.
Vehicle Make : Chrysler
Everyone was friendly,informative, and very helpful through the whole process.
Gerard C.
Vehicle Make : Jaguar
Everyone I dealt with was great, you got me into the schedule quickly, did a great job on the car, and Sven dropped it at my house. Could not be better. Well done.
Joseph D.
Vehicle Make : GMC
Everyone from beginning to end we're very helpful Shane got me in the door and Mitch kept me informed during the whole process I would recommend you guys, thanks
Anthony S.
Vehicle Make : Mercedes
Thank you for your customer service and keeping me inform on the progress of the repair on my car
Tom L.
Vehicle Make : Hyundai
You are the best in all areas of the service industry
Tony N.
Vehicle Make : Ford
Kyle did a great job keeping me informed on the status.
Randy P.
Vehicle Make : Chevrolet
Kyle Bates was terrific. He called me three times to update me. All was done well.
The Tahoe was cleaner than when I dropped it off.
I will recommend ABra to everyone I know you!
Randy P
Stephen K.
Vehicle Make : Ford
ABRA started with a 2500 estimate and ended with a 7000 repair bill. Either the estimate was incompetent or ABRA was dishonest. I work at Continental Tire HQ and we lease our vehicles nationally through LeasePlan. We are looking into our options to correct this issue. At this point, I would strongly discourage anyone from using ABRA or Wilburn. Integrity is questionable.
Stephen K
Megan S.
Vehicle Make : Dodge
You guys are awesome! 10s across the board. I have had several repairs here and every time I am very impressed with the level of professionalism and the work ABRA does. Kyle always kept me updated on the status of my car and everyone is very pleasant. Thanks again!
Clay R.
Vehicle Make : Nissan
I liked the text updates. Not too much not too little, just right
Lynn S.
Vehicle Make : Chevrolet
Car looks great! Mitch did a great job keeping me informed.
Lynne
Latarsha H.
Vehicle Make : Mercedes
The team was awesome and understand the difference between "customer service" and "customer purpose". Thank you!
Andrea S.
Vehicle Make : Nissan
Team staff was very friendly and professional. They kept me updated about my vehicle periodically, overall I'm satisfied with the worked they done.
David N.
Vehicle Make : Toyota
Kyle, my service coordinator, kept me abreast of the repair status with regular and detailed updates. His level of service and professionalism was exemplary.
Jose T.
Vehicle Make : Ford
thank you for everything
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