Keva B.
Vehicle Make : Chevrolet
Great
Charles N.
Vehicle Make : Mazda
Courteous Professional Staff Performing Superior Workmanship. Thank you for a job well done! - Charles N
Henry R.
Vehicle Make : BMW
Head rests are not flush and coming out again, navigation system is not working
Carolyn S.
Vehicle Make : Ford
Though the repair took longer than expected, communication and customer service was fantastic. Thank you.
Amy F.
Vehicle Make : Audi
Still in the parking lot waiting for my car.
William T.
Vehicle Make : Ford
You guys were fantastic. Loved the updates and involvement in the whole process. I will recommend you to anyone I can. Thanks so much.
Susan M.
Vehicle Make : Hyundai
double the quoted time for repairs to be done, then had to take it back(same day) to complete repairs
David D.
Vehicle Make : Toyota
Took longer than estimated.
Jennifer M.
Vehicle Make : Ford
Natlie was awesome and the work was top notch!
Hugh A.
Vehicle Make : Lexus
Repairs took substantially longer than expected but updates were frequent.
Catherine R.
Vehicle Make : Lincoln
A all the way, from the front desk to the service department. Very happy, would recommend New Look without reservation.
Rebecca M.
Vehicle Make : Toyota
The The front body of my car looks fantastic. My only concern is the car idles very rough and the steering wheel vibrates, which neither happened before the accident. i spoke with an employee and I will be in on Monday after 1pm
Toni T.
Vehicle Make : Dodge
Got two estimates because I wanted some extra work done. Even though yours was a little higher I went with you because you were willing to do the extra touch up at no additional cost and it DID NOT get done. Also, there was a big scratch on the opposite side of the truck that was not there when we left it. Now I have to take it somewhere else to get the scratch fixed. Husband was not happy at all and he said that he will not refere you to any of the men he works with (Timet)
John E.
Vehicle Make : Chrysler
Completed prior to expected completion date, made everything easy.
Jo Ann.
Vehicle Make : Honda
The only disappointment I had was due to my insurance company taking 10 days to even look at the car, but once it got to New Look, they were great--kept me updated on the progress all the time. Everyone very courteous and customer focused. Shop was immaculate and my car looked like a brand new car!
I will definitely recommend them to anyone needing a body shop.
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