Matthew Q.
Vehicle Make : BMW
Great service! Thank you!
Laura L.
Vehicle Make : Toyota
Great service and on time delivery. It was easy for me as I could just drop the car, get the rental and go on about my business, thank you very much.
Cwo Gary.
Vehicle Make : Hyundai
My service writer, Mike, also had the front end realigned. A Real necessity that I Had not thought of. Good thinking.>
Richard A.
Vehicle Make : Toyota
Car looks like new. Thanks for a great job.
Mary L.
Vehicle Make : Toyota
Very efficient organization. No surprises or bad experiences. I'm very happy with my experience and the quality of work on my car.
Martha P.
Vehicle Make : Honda
I WOULD LIKE TO PASS ON TO THE TEAM A JOB WELL DONE!
Takahashi.grace H.
Vehicle Make : Acura
New Look kept me informed on how the schedule for the repair was going via internet, and that was a nice way to see what was going on with your car. They finished a day ahead of schedule which was nice.
Everyone was very polite and nice as well as being very helpful.
Laszlo J.
Vehicle Make : Mercedes
Had to take vehicle back three times to complete the repair.
Dotty C.
Vehicle Make : Jeep
Thank you Lew and your staff for excellent service.
**** B.
Vehicle Make : Kia
I've only drove the car home from your shop before answering this review. However, so far everything feels like it always did. The paint matches well. The body fitment looks good. The repairs were completed in a timely manner. The only way I can tell that there was any work done on my vehicle is due to the fact that there are zero imperfections on the driver side doors. Every other body panel shows some wear typical of a 5 year old car with 50,000 miles. So maybe your repairs were just a little too perfect.
Kimberly W.
Vehicle Make : Chevrolet
They kept me informed when my car was going to be ready. Great customer service.
Sheralyn V.
Vehicle Make : Lexus
I was very satisfied. Lew seemed a little irritated when I asked questions. He stated "I left you a message on your phone. Did you get it?" and quoted the date and time he called. I was out of town working and was very busy. It wasn't a big deal but he was the only tiny bit of negativity. He probably had a very busy day.
Ronald A.
Vehicle Make : Toyota
larger customer parking, vehicle pick-up and drop off area.
Barry G.
Vehicle Make : Buick
Great communication. I love the updates.
Jena G.
Vehicle Make : Mercedes
Lack of communication and follow through
Christina M.
Vehicle Make : Cadillac
I already told you in the previous comment - email - but I was amazed and very happy with the communication, the service, the customer service, the results & the timeline! I called Allstate to share my thoughts and give you guys a double gold star review!!
Crommell F.
Vehicle Make : BMW
Excellent customer service.
Deborah Q.
Vehicle Make : Nissan
Very professional. Kept me updated all the time. Done before scheduled delivery date!
Francisco H.
Vehicle Make : Lincoln
my car truly looks new..appreciate the updates during the entire process.
Thank you,
Frank M. ****
Stephan D.
Vehicle Make : Audi
Lee was my go-to person. He communicated with me consistently and informed me about the status of the repair. My car was handed to me on time and the repairs were executed to my satisfaction. I can only recommend this repair shop. Working with Lee was a pleasure.
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