Body Shop

Real Reviews From Verified Customers

Billy G.
Vehicle Make : Cadillac
5 out of 5
9/9/2017
New Look did the job thoroughly and proficiently. It took a day longer than it should, but I'm not aware of their workload which I'm sure is tremendous due to the number of employees.
**** W.
Vehicle Make : Cadillac
5 out of 5
9/9/2017
Very professional
Grace M.
Vehicle Make : Acura
4 out of 5
9/7/2017
I was very happy with the service and Lew gave us great customer service! I just wish it had not taken two weeks to repair my vehicle but the part was on back order which is not your fault
Tim O.
Vehicle Make : Lexus
5 out of 5
8/31/2017
Nice job
Billy W.
Vehicle Make : Ford
5 out of 5
8/24/2017
They were on time and did a good job. Friendly and made several phone calls to keep us updated.
Charles P.
Vehicle Make : Acura
5 out of 5
8/22/2017
Second time we have used NLC. Great results both times.
Francis W.
Vehicle Make : Lexus
5 out of 5
8/18/2017
The whole process is smooth, everyone is helpful and friendly. The work is perfect and it is on time. I am very satisfied.
Maria A.
Vehicle Make : Ford
5 out of 5
8/15/2017
Did a good job on my Ford Fiesta. Thank you.
Harriet B.
Vehicle Make : Volkswagen
1 out of 5
8/15/2017
It's been over a month and still no car...
Bernice B.
Vehicle Make : Toyota
5 out of 5
8/14/2017
The team did a beautiful job on the repair. We were very impressed how Lew had given us an estimation on how long the car will take to repair and it was done on his estimated timeline. We also appreciate the call to update us on the car while the car was in repair. I also like to add that the girls on the desk were so very nice and friendly. Thank you "New Look Collision"!
Gilbert M.
Vehicle Make : Mercedes
5 out of 5
8/12/2017
Awesome job!
Trace L.
Vehicle Make : GMC
1 out of 5
8/10/2017
When I got home from picking up my car I noticed my dashboard had a huge crack in it! I took pictures will be emailing over. NOT HAPPY !
Victoria C.
Vehicle Make : Hyundai
5 out of 5
8/8/2017
John was pleasant, easy to work with and made sure the work was done to my satisfaction.
Audrey M.
Vehicle Make : Toyota
5 out of 5
8/3/2017
The staff, including Lew, were professional. Positive experience.
Diana J.
Vehicle Make : Audi
5 out of 5
7/30/2017
John Kraas was my service advisor. He was compassionate about my cost concerns regarding the repairs to my car...and very professional and knowledgable.
Mark J.
Vehicle Make : Mercedes
5 out of 5
7/28/2017
Job done well, on time, and on budget as promised.
Ronald L.
Vehicle Make : Cadillac
5 out of 5
7/27/2017
Lew Schofield was great. Office staff greeted right away and was pleasant through entire repair. I like the emails Thank you ron
Craig N.
Vehicle Make : Honda
4 out of 5
7/19/2017
Perfect,thx
Candice V.
Vehicle Make : Jeep
5 out of 5
7/14/2017
Should of inform me that car was going to be kept over night. Other than that, they did a great job. Car looked great, when we picked it up.
Evan S.
Vehicle Make : Toyota
4 out of 5
7/13/2017
I had a great experience minus the communication between New Look and Geico. I received a call from Geico stating that my car was ready when in fact it wasn't...returned the rental car and everything. However, John was incredibly helpful, available when I called, and clear on communication.

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