John G.
Vehicle Make : Toyota
Lena at the front desk. Joe Tam. Mike D. Everyone was great. Professional and customer service oriented. Its refreshing to encounter when so many businesses have moved away from this.
Rosa D.
Vehicle Make : Nissan
Everything on time,from the start to finish.
Extra support as rental vehicule wonderful
Thanks a lot to the clerk officers.
Barbara H.
Vehicle Make : Volkswagen
The service was fantastic; please acknowledge Michelle and Hong for their special help with the logistics of getting my car repaired.
Coleen D.
Vehicle Make : Volkswagen
The staff was incredibly professional, the job was done early and it looks great. Thank you!!
Michael P.
Vehicle Make : Audi
The repair took many many days. When the car was returned, there were leftover parts left in the cargo area of my vehicle. Also, broken glass was supposed to be cleaned out from inside the rear hatch and yet I can hear glass tumbling around every time I open the hatch.
Carrie M.
Vehicle Make : Honda
Everyone was always so helpful and kind. Joe Tam was especially instrumental in my decision to leave my car gor repair. He was very reassuring and clear about the whole process and communicated and followed up with me throughout.
My car was so nice and clean after everything was done. The timeframe for repair was made clear and delivered on.
I so appreciate how friendlv everyone I interacted with was.
Jane P.
Vehicle Make : Mini Cooper
Need some touch up polishing.
Otto B.
Vehicle Make : Nissan
Good job
Matthew V.
Vehicle Make : Volkswagen
Work was done spectacular as always. My only gripe is that I was told at end of day each day that my car was going to take another day. This is hard when renting a car and having to extend it daily, or in my case finding out after I was already returning my car.
Bruce A.
Vehicle Make : Tesla
Best auto repair service I've had in 40 years of driving.
Ji L.
Vehicle Make : Volvo
It would be great if the whole process could be further speeded up.
Stephen M.
Vehicle Make : Toyota
Good Job.
Howard C.
Vehicle Make : Mitsubishi
This was my second time receiving service from Alioto's on Folsom, and the experience was fantastic, just like the first. If I ever need body repairs in the future, I will definitely return.
Todd S.
Vehicle Make : Subaru
Alioto's work appears to be top notch. I was especially impressed with Hong Bang's diligence and hard work in bringing what must have been a difficult job to completion. I can only hope Geico is more responsive to you than they were to me.
Linda S.
Vehicle Make : Infiniti
Brian did not have a customer service attitude. He argued with me regarding duration of service. I was quoted 2 days, dropped off my car at 9:30 on Monday and requested confirmation of that I can pick up my car on Tuesday. Brian said that 2 days means Wednesday. Lots of unnecessary back and forth, not customer focused. End result, my car was ready Thursday. I asked for escalation, Chris was great, but after years of loyalty to Aliotios, I'll be taking my business elsewhere
Kreg K.
Vehicle Make : Chevrolet
Everyone was great to work with.
Nicole H.
Vehicle Make : Subaru
Friendly, efficient, and professional
Paul L.
Vehicle Make : Saab
Excellent service .. also car rental was very easy and professionally handled.
Paul
Ron K.
Vehicle Make : Hyundai
As always, excellent service by everyone involved with my recent service need.
Regan C.
Vehicle Make : Porsche
Thanks
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