Alioto's Garage - Folsom

All the work was done well and on time. They kept me updated on the process and progress in a timely manner.

Had damage done to our roof glass on our Tesla Model Y, as well as a cosmetic ding on the upper door rail. Tesla Service Center recommended Alioto's Garage do to the necessary bodywork and I couldn't have been any more pleased with the experience and result. Both Hong and Chiara have been extremely proactive on keeping me informed as to the progress as well as responsive if I had any questions along the way. There was no surprise fees that took place during the repairs and lined up within the original estimate I was given. The repairs were done exactly on time and the checkout process was seamless. While I do hope I never have to return (no one likes dealing with repairs after all), in the event that I need to -- I feel comfortable in doing so with Alioto's Garage. Thank you so much for the fine work and comfortable process along the way. Our car looks as if nothing happened to it at all!

Alioto's garage did a fantastic job with our car. They had quality customer service and they were honest about the things that were related to our car situation. I highly recommend them and their team whenever you need them.

The repair was not perfect, the price was too high. I could get a better service and experience with less price in many other shops. Honestly the shop was below my expectations.

I will not be taking my car to them again. I asked them how much it would cost out of pocket for a few small scratches on my car not having to do with the insurance claim it was in for. They gave me an estimate for almost $1400. Also when they put my car back together they crimped the wiring on the tail light causing electrical malfunctions.

Well done

Everything was great except for a slight color difference

very knowledgeable

I think my car was well-cared for, the work was completed in an appropriate amount of time and delivered early. I was kept informed of everything, and the entire process was painless. I hope I don't have to come back any time soon, but I would definitely trust Alioto's with my car in the future

Hong was a true professional, explained the process every step of the way and went out of the way to ensure that the vehicle was properly inspected and repaired to the original condition.

plus: kept us informed, professional, great, complete repair work minus: took longer than expected (mostly due to Tesla part issues), likely repaired /replaced more than was necessary. I would have liked pictures of the inner damage sent to me

Michael was great. Very professional

My experience was very professional. They kept me informed throughout the eentire process.

Great communication

Had to come back because weather stripping on hatch back leaked. However, I was really impressed how accommodating everyone was and how quickly it was repaired.

My car came back early and was fixed perfectly. Thanks Alioto's! I've always chosen this shop to work on my car and I plan to return. All of the staff at the Front Desk were really nice. The Service Advisor was a little cold and unfriendly though. Thanks again!

Excellent service and follow up. Car is great! And, thanks for washing it.

We were kept updated on the progress of our repair daily. The bumper looks brand new and we received the car in spotless condition. It was delivered as promised. Many thanks!

Alioto’s did an excellent job at repairing my Audi in a timely and professional matter. I have used their services three times now and have been completely 100% satisfied by their professional and upfront honest business. Highly recommend above any other repair shop I have used before.

Job well done!