Jennifer L.
Vehicle Make : Tesla
Darrell was great. He was very responsive and communicative and thorough. The women at the office were also fantastic, super knowledgeable and helpful. It is clear Alioto's have good processes and systems in place. You guys will definitely be my go to from now on!
Stephanie K.
Vehicle Make : Toyota
On the repaired side, the bumper is warped and doesn't align seamlessly with the car like it does on the non-damaged side. I pointed this out to the technician when I picked up the vehicle, and he blamed it on the bumper. Blaming the bumper for not fixing itself properly??? That doesn't make sense to me.
Alex W.
Vehicle Make : Toyota
Excellent repair and customer experience coordinating the repair, insurance, and car rental.
Rori R.
Vehicle Make : Audi
From start to finish great customer service. The office staff and Andy Chan were very easy and courteous to deal with. The estimate was right on time and $ amount. Thank you for being experts in your field.
Cecilia Y.
Vehicle Make : Chevrolet
Best experience ever for a car repair. You guys are wonderful.
James S.
Vehicle Make : Lincoln
My car was there for several weeks and the pick-up date was delayed twice but yet the car was returned to me unfinished and with additional damage. The side marker light was not correctly lined up with the fender, the side view mirror was damaged while in the shop, my leather upholstery was stained and the valve stem caps were missing. Really?!? Did you need insurance company authorization for a part that costs less than a buck? Also, the car wasn't what I would call clean. Other shops I've used before always detail the car including using tire shine but not you guys but what would one expect from a company that wouldn't even replace the stem caps?
Chelsea V.
Vehicle Make : Honda
Absolutely incredible service. All staff were very nice and helpful.
Cristina G.
Vehicle Make : Audi
Very professional and prompt service provided!
Charles A.
Vehicle Make : Ford
Don't change anything, perfect service.
Gary Y.
Vehicle Make : Honda
My wheel locks is missing from the glove compartment. The trunk interior lining is out of place and the spare tire cannot be completely concealed.
Steven M.
Vehicle Make : Lexus
Professional, efficient , Beautiful !
Alejandro H.
Vehicle Make : Jeep
I called in on Monday 12/3 on the statu of my car. I was told it was completed and to pick it up at the end of the day. I go to pick it up and parts had still not arrived, so I wasted my time.
Christopher W.
Vehicle Make : Honda
How fast a repair was
Abigail A.
Vehicle Make : Ford
Car was not ready for pickup despite being assured that it was by your team. Absolute waste of my time. You still have the car
Scott H.
Vehicle Make : Ford
For me, communication is the key. Alioto's has good communication across all the customer contact points, estimate, car rental, and the front desk. Everyone was on the same page.
Herbert L.
Vehicle Make : Tesla
I did not use your service. You have the wrong email.
Amy C.
Vehicle Make : Honda
Yes definitely satisfied
Aliotos took care of the repair for our daughter who lives out of town and they did an excellent job
Isabel E.
Vehicle Make : GMC
Andy was great and the car looks amazing!
Marie R.
Vehicle Make : Toyota
Big thank you to Wesley and the rest of the team at Alioto's Garage for a job well done. The email updates walked me through every step of the job and I didn't have to call and ask at all, which I can really appreciate! The car looks good and we were happy to have her back sooner than expected. Thanks again and keep up the good work!
Joseph G.
Vehicle Make : Nissan
Such high quality work, performed in a very timely manner.
Organized, professional and communicative!
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