Matthew P.
Vehicle Make : Mazda
My right rear blinker and left rear driving light are not working. I would hope that would have been checked apon installation.
Randy S.
Vehicle Make : Hyundai
Very professional job and their communication with me about the repair was outstanding
Linda D.
Vehicle Make : Toyota
Mark Dunning the Customer Service Manager was excellent at setting expectations and meeting or exceeding them.
Work appears to be excellent at this point in time.
Patty C.
Vehicle Make : Kia
The gentleman that I worked with at Abra was so professional and compassionate. I will definately return if needed in the future
Julienne H.
Vehicle Make : Honda
Darren was extremely helpful and made sure that my expectations were met.
Harold S.
Vehicle Make : GMC
Work done quickly and looks great!
Carlos R.
Vehicle Make : Toyota
excellent service very punctual
Diane M.
Vehicle Make : Jeep
Mark was great to work with, always kept me updated.
Don M.
Vehicle Make : Mercedes Benz
It would be helpful to have a clearer picture of how long the repair
will take. The communication was great and I
feel that Darren Fisher was patient and responded in
a caring way to my questions,
I am very happy to have my car back and in good
shape.
Shelby I.
Vehicle Make : Acura
Very happy...car looks great! Darren was very helpful.
David C.
Vehicle Make : Honda
Before having my car towed I called to ask how long it would take before my car could be looked at and was told 2-4 days. I felt this was acceptable and had my car towed to the body shop. After my car was already at the shop I was then told it would be 8 days before they would even look at it. It then took **** whole month for my car to be finished when there was **** day of work. I realize it took a few days for parts to come but that extends the repairs a week. If I had not gone on vacation with my family I would have ran out of rental days. I do not appreciate to be lied to. I expressed my displeasure and I didn’t even get a call from a manager before repairs started. I told the manager once I picked up my car about this and he said he would relay the information to his team. How does that help me?
Nancy B.
Vehicle Make : Lexus
Darren provided excellent service. He kept me informed at every step of the way. He was a pleasure to work with.
John Battilega
David M.
Vehicle Make : Subaru
Mark was great in terms of communicating in a timely and professional manner on the progress of our vehicle.
As for the vehicle, it looks like a new car- very pleased with the paint job and the body work along with the attention to detail paid.
100% professional experience.
Craig N.
Vehicle Make : Honda
As always no issues
Jay I.
Vehicle Make : Acura
I was a little blown away when I heard there were 60 dents on the trunk of the car when all I could see was 2. I believe they were there but it would be nice to be able to be shown these in a picture or something of that matter. I could certainly see them in the hood for example and this was why I was surprised to find the trunk had even more.
Michael B.
Vehicle Make : GMC
Took longer than expected.
Chris N.
Vehicle Make : Toyota
Really appreciated the quality of service as well as the cadence of communication. It’s nice to know what’s going on. Thank you.
Derrick M.
Vehicle Make : Nissan
Amazing job. Great customer service and finished the work sooner than estimated.
Timothy W.
Vehicle Make : Nissan
Mark was very helpful and professional throughout the process. We were very pleased with the service we received. If we need work again we will call you first.
Jane G.
Vehicle Make : BMW
Good work, good communication and regular updates
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