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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1114 reviews 80%
4 star 171 reviews 12%
3 star 23 reviews 2%
2 star 26 reviews 2%
1 star 57 reviews 4%
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(All Vehicle Makes)
Steve L.
Vehicle Make : Toyota
5 out of 5
10/9/2016
It was an unfortunate accident but the experience provided by FixAuto proved to.be a surisingly pleasant experience. You have my greatest gratitude for a job well done.
Monica P.
Vehicle Make : Honda
5 out of 5
10/9/2016
My car was completed so quickly and it looks great! Nancy was so personable and so helpful! It was an all around great experience!
Karen D.
Vehicle Make : Honda
4 out of 5
10/8/2016
Great communication & customer service. Car was finished when they said it would be.
Matthew D.
Vehicle Make : BMW
4 out of 5
10/5/2016
3 issues: ****) my car was not ready for pickup the day originally quoted, and I was only informed of the delay when I called myself to check on it, the day before. Could have potentially driven to pick up for no reason. 2) blending of the paint job on my door was not 100% correct and will need to be fixed. 3) outstanding tint job on back window still needs to be completed. Despite these issues, I am still very satisfied with the service at Fix Auto. The staff went above and beyond expectations to remedy the hiccups encountered and I commend them for that. Not many businesses take care of their clients to this level and for that, I am grateful.
Robert S.
Vehicle Make : Honda
3 out of 5
10/4/2016
Only problem was that my tire was partially flat.
Lydia C.
Vehicle Make : Toyota
4 out of 5
10/2/2016
Jason, Leslie, Ali (sp?) and the entire customer service team were friendly and wonderful. In addition to their thoroughness in explaining every step, they delivered my vehicle early. My only issues: one turn signal blinks at warp speed, and the cargo net is missing. When I called, I was asked to bring my car back and they would make it right. Very pleased.
Stephanie M.
Vehicle Make : Chevrolet
5 out of 5
10/1/2016
Professional, friendly, kept me updated on the progress of the repairs and easy pickup when completed. I would highly recommend your services.
Henry T.
Vehicle Make : Kia
5 out of 5
10/1/2016
Amazing service. Seriously impressed with work and the kindness of the office, thank you.
Elena S.
Vehicle Make : Infiniti
5 out of 5
10/1/2016
Excellent work and fantastic service
Kyle N.
Vehicle Make : Honda
4 out of 5
9/30/2016
I was so impressed with the level of customer service and communication I received. My advisor was so warm and friendly and did an amazing job representing your company. This was my so 's car and I recently took my Mercedes to another repair job that worked on high end cars and that experience did not come close to my experience at Fix auto. I would def come back but hope I don't need to so I will just refer people. Also the fudge was a great perk. Regards, Tricia
Kimberly A.
Vehicle Make : Nissan
5 out of 5
9/30/2016
This is my second time using you because of your friendly and thoroughness to details. Thank you for your clear communications throughout the process. Great Work!
Rebekah T.
Vehicle Make : Mazda
5 out of 5
9/29/2016
From start to finish the team offered excellence and superior customer service! The office staff was knowledgeable, polite, and thoroughly professional. If I ever require services again, I will know exactly where to bring my suv! Thank you!!
Jin J.
Vehicle Make : Honda
5 out of 5
9/28/2016
Great people?Excellent customer service?Quality work?Really glad I took my car here and will definitely recommend to others?
Garrett O.
Vehicle Make : Mazda
5 out of 5
9/25/2016
The best customer service I have ever received from an auto shop. Thank you for all of your help. The car looks great too!
Brent T.
Vehicle Make : Mazda
5 out of 5
9/24/2016
Easy to deal with and fixed quickly. No complaints so far.
Varsha P.
Vehicle Make : Honda
1 out of 5
9/21/2016
Jason was aggressive and rude. Staff was difficult with another two company and State Farm. Will never go back
Paul D.
Vehicle Make : Jeep
5 out of 5
9/20/2016
Very impressed. Great service, and great communication. Jason was my contact and he was great to work with... Thanks
Sandra D.
Vehicle Make : Toyota
5 out of 5
9/20/2016
Nice, helpful people
Christopher L.
Vehicle Make : Chevrolet
5 out of 5
9/18/2016
Thank you so much! Great customer service! Would definitely recommend you!
Laura V.
Vehicle Make : Hyundai
5 out of 5
9/17/2016
Everyone was so helpful and friendly!

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