Ruth H.
Vehicle Make : Mercedes Benz
I appreciated the updates on the work being done on my car & that the job got finished sooner than expected.
Nicholas D.
Vehicle Make : Chevrolet
Great service
Paul D.
Vehicle Make : GMC
The staff at Fix Auto Yorba Linda are extremely courteous and professional. The follow-up phone calls and status e-mails were greatly appreciated and timely. The repairs to my truck are flawless and I tend to be on the discerning side. As originally promised the repairs were completed on schedule and the vehicle was in a spotless condition.
Omar M.
Vehicle Make : Chevrolet
You guys were really helpful. Valerie was great the whole time. I appreciate getting my truck before the due date
Jorge Y.
Vehicle Make : Honda
Nancy played an important role as customer service. She was extremely kind and diligent on updating my car repair status ... very satisfied with the work done on my vehicle
Nicholas F.
Vehicle Make : Toyota
After 2 weeks they couldn’t find a tire to replace the damaged tire, causing an extra 2 day delay. My call to company was supposed to be routed to a manager who never called back. The day after receiving the car the tire pressure warning light is constantly blinking.
Hsin Yee.
Vehicle Make : Honda
I appreciate how all the customer support staff can access information to answer questions and update appointments. Every interaction on the phone and in person was very professional. Thank you to Justin for preordering the bumper and Nancy for being thorough in the paperwork and explaining the process. Please keep up the great teamwork. Not many businesses stand out, Fix Auto is a stand out! Thank you, Cindy Hwa.
Jeremy S.
Vehicle Make : Honda
Always very clean work
Robert S.
Vehicle Make : Mercedes Benz
Found a bubble/crack in the paint where it was repaired.
Waiting for Valerie to get back to me how you are to handle
Elaine M.
Vehicle Make : Infiniti
I appreciate that Fix doesn’t rush the job. My car looks better than new! I also appreciate the communication between Fix and the client so we always know where we are in the repair process.
Linda F.
Vehicle Make : Mercedes Benz
Very professional and friendly staff. I will definitely recommend Fix Auto.
**** K.
Vehicle Make : Honda
Original completion date was Nov 30. Not ready, changed to Dec 5, not ready, changed to Dec 7. Since this was an insurance claim I feel that you took advantage of them. The repair cost seems exorbitant to repair a few minor scratches. Very disappointed since my first experience was very good (several years ago). My 3 day repair turned into 10 days and if the rental car wasn’t returned until Monday I would have been charged 13 days. It’s true that I only pay taxes but 3 days turned into 10 or 13!!!
Robert N.
Vehicle Make : Toyota
Totally professional & comfortable atmosphere. Thank you again.
George P.
Vehicle Make : Honda
Great customer service at the Yorba Linda location. Everything was very efficient and having my car finished early was a great surprise. Thanks for doing a great job on my car, for the third time.
Irene P.
Vehicle Make : Honda
I was very happy to get my car when promised. Everything went very well & my car looks great. Thank you for the great service.
Irene P
Alyce S.
Vehicle Make : Toyota
Picked it up in evening so need a better inspection in the morning. I was hit a month after i purchased the car in 2010
Another Fixit auto shop did the work. Even though they did it twice, i never felt they did a good job on the fender. Looking at it in the garage tonight. I was impressed. The fender looks like it did when i first purchased it. It fits snug all the way around. Since it was fixed in 2010, it had areas wete ot was snug and places where it gapped.
Service and work was good.
Linda M.
Vehicle Make : Toyota
Everything was completed when promised and happy with the result.
Valerie was very pleasant and rest of the staff.
Thank you.
Ian B.
Vehicle Make : Ford
The team made the whole experience painless and super easy. Also, our car was done 3 days early which is a huge plus!
Deborah H.
Vehicle Make : Honda
You did a wonderful job!! My car was spotless when I
Picked it up???? thank you so very much! Very Happy!!
Marlene C.
Vehicle Make : Jaguar
The office people were very nice - anyone I worked with seemed concerned.
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