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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 712 reviews 80%
4 star 123 reviews 14%
3 star 13 reviews 1%
2 star 19 reviews 2%
1 star 22 reviews 2%
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(All Vehicle Makes)
Jeffrey H.
Vehicle Make : Mercedes
5 out of 5
1/17/2018
Great job!
Sophia C.
Vehicle Make : Honda
5 out of 5
1/12/2018
Chris was amazing. It felt like he really cared and went above and beyond helping us with everything. He explained things clearly. Lisa and the rest of the team were fantastic as well and were attentive to our needs.
Andrew V.
Vehicle Make : Ford
5 out of 5
1/11/2018
The staff was friendly and helpful. I was also satisfied with the quality and timeliness of the repairs made to my vehicle. Also, I liked having the option of receiving notifications on the status of my car through text. Overall, I enjoyed my experience and would consider bribing my car here for future repairs.
Mireylli J.
Vehicle Make : Honda
5 out of 5
1/9/2018
Very good service, Chris was very helpful person and very nice
Clara Q.
Vehicle Make : Toyota
5 out of 5
1/8/2018
Every employee was friendly and provided me with an excellent customer service, my car was fixed in no time! Thank you Christopher -)
Armando V.
Vehicle Make : Ford
5 out of 5
1/6/2018
I enjoyed the attention to customer service. Fix auto went out of their way to transport me to and from the shop to work when deliver and picking up my car after repairs. The staff was very professional and friendly. I had a great experience.
Lisa P.
Vehicle Make : Kia
5 out of 5
1/6/2018
Awesome work, quick service!! Friendly staff.
Hyewon P.
Vehicle Make : Honda
5 out of 5
1/4/2018
Everything was nice. Thank you.
Shahla H.
Vehicle Make : Lexus
5 out of 5
12/30/2017
Courteous staff, auto delivered on time as promised.
Alison G.
Vehicle Make : Hyundai
5 out of 5
12/30/2017
Outstanding service from a Chris. Kept me updated every step of the way and delivered ahead of when promised
Alisha D.
Vehicle Make : Toyota
5 out of 5
12/30/2017
Extremely satisfied with the speed and quality of service. In addition, Chris and Alberto were very professional and helpful in keeping me informed through the process. I will definitely recommend to friends and family in the area!
Kelly B.
Vehicle Make : BMW
4 out of 5
12/30/2017
They were very professional, the updates via text were great and the option for Uber to pick up the car is great too!
Brian J.
Vehicle Make : Honda
4 out of 5
12/28/2017
The intake agent named Matt (redhead) might want to be more careful when he hand off customers to his other coworkers. The reason is because I was handed off to Christopher who was only told that I needed an estimate. He was not told by Matt that I needed the work done immediately and but rather told him that I just needed an estimate. Because of this, Christopher ended up taking other customer’s phone calls after looking at my car instead of processing my case. If he was properly told by Matt that I needed the work done immediately and not just an estimate, then Christopher would have had better orientation to work on my case before moving to the next. Other than this issue, Fix It Auto did a great job on my van!
Melissa K.
Vehicle Make : Hyundai
5 out of 5
12/28/2017
My experience at fix auto was excellent. Customer service was above and beyond and turn around time was way faster then expected. I would recommend fix auto to family and friends.
Mariah M.
Vehicle Make : Chevrolet
5 out of 5
12/27/2017
Everyone was extremely nice and helpful! They answered all of my questions and kept me informed about what was going on with my car. It was even ready a lot sooner than I expected it to be. They were very fast and efficient! I hope I never need to have my car repaired again, but if I do I will definitely be coming back for repairs! Thank you for the great experience!
Peggy W.
Vehicle Make : Mazda
5 out of 5
12/23/2017
We were so impressed with how quick our car was fixed. Thank you for all your help.
David W.
Vehicle Make : Ford
5 out of 5
12/22/2017
You did a great job with quality and timeliness on our bumper repair!
James P.
Vehicle Make : Honda
5 out of 5
12/22/2017
Very quick turnaround to complete the necessary repairs and kept me well informed on the status of the vehicle. I was very impressed with the staff and their professionalism. If I ever need a similar type of repair, I plan to take my car back to Fix Auto.
Sudhanshu A.
Vehicle Make : Toyota
5 out of 5
12/21/2017
excellent cordial service
Daniel S.
Vehicle Make : BMW
5 out of 5
12/19/2017
Excellent service

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