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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 712 reviews 80%
4 star 123 reviews 14%
3 star 13 reviews 1%
2 star 19 reviews 2%
1 star 22 reviews 2%
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(All Vehicle Makes)
Peter H.
Vehicle Make : Jeep
5 out of 5
4/21/2016
Great service
Trisha F.
Vehicle Make : Honda
5 out of 5
4/20/2016
Very professional service. Jen was awesome. The car is back to perfect condition. We are thrilled and grateful. Thank you.
Carolynn B.
Vehicle Make : Honda
5 out of 5
4/19/2016
Everyone was friendly, courteous, polite, and efficient. I was welcomed each time I came in. Emails were sent to update me on the progress of my car repair. Yes, I would recommend Fix Auto to others. Thank you.
Hayley R.
Vehicle Make : Toyota
5 out of 5
4/17/2016
I like how I was continuously kept updated via text messages.
Linda H.
Vehicle Make : Kia
4 out of 5
4/17/2016
You all were remarkable. Joe took good care to have it done on time Couldn't be happier. Thumbs up
Edwin D.
Vehicle Make : Toyota
5 out of 5
4/16/2016
The shop was fast, efficient, and nice. Jennifer turner also made sure to inform me about the car's progress and was very customer friendly!
Kimberley B.
Vehicle Make : Hyundai
4 out of 5
4/14/2016
Being in an auto accident can be both traumatic and very inconvenient. Fix Auto went above and beyond to make sure that both myself and my husband were put at ease, well-informed, and served with excellence.
Jon P.
Vehicle Make : Honda
5 out of 5
4/14/2016
Everybody was extremely friendly and efficient, a very satisfying experience.
Julie T.
Vehicle Make : Ford
5 out of 5
4/13/2016
Friendly, efficient. Escie (my Escape) looks and runs wonderfully well! Thanks
Kim M.
Vehicle Make : Dodge
5 out of 5
4/12/2016
The team did a great job.
Donald H.
Vehicle Make : Toyota
4 out of 5
4/10/2016
Nice entry desk help
Joseph A.
Vehicle Make : Jeep
5 out of 5
4/9/2016
They made the repair process REALLY easy after having a stressful accident!! Hope to report back in 6-12 months that the repairs were awesome as well.
Sheldon S.
Vehicle Make : Acura
5 out of 5
4/8/2016
Friendly and competent staff--kept me informed each step of the way.
Waseem H.
Vehicle Make : Mercedes
4 out of 5
4/7/2016
Completely satisfy
Bonnie R.
Vehicle Make : Mazda
1 out of 5
4/7/2016
My pillow I left in the car is Mia. To me, it was part of the car. For years and I cannot be replaced I realize that you are not responsible for personal items but it is hard to believe that this below cannot be found. I think someone could easily have taken it home by mistake and I am hoping that every effort will be made to every employee associated with working on my car to find this missing pillow It did not just walk away, and I assume you keep car is locked that you are working on
Wanchun W.
Vehicle Make : Honda
5 out of 5
4/7/2016
Excellent
Luis D.
Vehicle Make : Lexus
5 out of 5
4/7/2016
Got the job done!! Great atmosphere and very professional staff. Thanks
Jennifer R.
Vehicle Make : Ford
5 out of 5
4/2/2016
Everyone at Fix Auto Irvine was very nice. They got my car done ahead of schedule, and it looks great!
Neil P.
Vehicle Make : Mercedes
5 out of 5
4/2/2016
Appreciate your customer centric service culture. Thank you.
Steve M.
Vehicle Make : Mazda
1 out of 5
4/1/2016
You should not use the word " completely". It's an enormously high bar if it should be taken seriously. Generally a good experience. I had included a request for quote on non-claim items. It came back really over priced. Not sure what that was about. Had to take s pass. Great communication.

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