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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 712 reviews 80%
4 star 123 reviews 14%
3 star 13 reviews 1%
2 star 19 reviews 2%
1 star 22 reviews 2%
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(All Vehicle Makes)
Liana S.
Vehicle Make : Buick
5 out of 5
9/14/2017
Quick turnaround, friendly staff, decent service
Golmaryam T.
Vehicle Make : Honda
5 out of 5
9/14/2017
Efficient, fast, friendly????
Marjorie H.
Vehicle Make : Hyundai
3 out of 5
9/13/2017
I appriciated the updates and correction, bringing fogotten parts to the trunk space.
Caroline I.
Vehicle Make : Toyota
5 out of 5
9/12/2017
Customer service was excellent. Everyone was soo pleasant and helpful. I am truly impressed.
David L.
Vehicle Make : Toyota
5 out of 5
9/12/2017
Always deliver as promise, great job n superb customer service and follow up. Thank you
Fumio K.
Vehicle Make : Honda
5 out of 5
9/11/2017
Job well done. Thanks a million.
Jane W.
Vehicle Make : Volkswagen
5 out of 5
9/10/2017
Lindsay was fantastic, the email updates and phone messages were greatly appreciated. Saturday hours are convenient. The only improvement would be a car wash and shuttle Saturday service.
Ghassan A.
Vehicle Make : Lexus
5 out of 5
9/8/2017
Dealing with the Estimator Alberto was extremely pleasant experience.
Heather S.
Vehicle Make : Honda
5 out of 5
9/1/2017
Thank you for reaching out at each step of the way to let me know what was going on
Davida G.
Vehicle Make : Honda
5 out of 5
8/31/2017
Very pleased. Alberto was very thorough. The front office ladies were very accommodating. Sorry I didn't get the name of the woman who reset my radio and helped transfer my packages from the rental. It was a zillion degrees outside and she stood outside and helped me. Above and beyond!
Wallaree M.
Vehicle Make : Honda
5 out of 5
8/29/2017
Thanks for the quick fix. It looks great. Special thanks to Lynnsey Huard for her kind and helpful attitude and also for keeping me posted about each and every stage of the repair.
Paul H.
Vehicle Make : Honda
5 out of 5
8/26/2017
Everyone at Fix Auto Irvine made this a smooth experience. Thank you.
Michelle C.
Vehicle Make : Toyota
5 out of 5
8/19/2017
Fast. Good service. Good quality repair
Scott K.
Vehicle Make : Toyota
4 out of 5
8/17/2017
Outstanding service. Great communication. Alberto and Deanna gave us frequent updates on the status of our car. We will not hesitate to bring our cars here for any repairs in the future. The tundra looks like new again. Thanks so much for amazing service. Also Lindsay and the receptionist were very helpful in setting up our initial appt.
Tomotaka I.
Vehicle Make : Toyota
5 out of 5
8/13/2017
Everything was so efficient. I especially liked the e-mail progress reports.
Connie A.
Vehicle Make : Mazda
5 out of 5
8/12/2017
Customer service was grat!
Robert S.
Vehicle Make : Lexus
5 out of 5
8/12/2017
Lynnsey did a great job!
Leigh F.
Vehicle Make : Hyundai
5 out of 5
8/11/2017
Friendly service Superb repair work even ahead of schedule
Chaye T.
Vehicle Make : Hyundai
5 out of 5
8/10/2017
communication and timely
Ryan S.
Vehicle Make : Honda
5 out of 5
8/4/2017
I loved how I got text messages daily with the status of my repair.

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