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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 445 reviews 89%
4 star 19 reviews 4%
3 star 5 reviews 1%
2 star 7 reviews 1%
1 star 22 reviews 4%
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(All Vehicle Makes)
Chris S.
Vehicle Make : BMW
5 out of 5
1/1/2020
Will Hughes did a nice job
JOHN W.
Vehicle Make : CADILLAC
5 out of 5
12/28/2019
Great professional job
DAVID R.
Vehicle Make : TOYOTA
5 out of 5
12/27/2019
Great service!
MARILYN B.
Vehicle Make : MAZDA
5 out of 5
12/21/2019
My car looks new again. Thank you.
Kay B.
Vehicle Make : NISSAN
5 out of 5
12/21/2019
Everyone there was very helpful & pleasant. I appreciated the texts that kept me updated. Thank you for getting it ready for me before I left town.
LAURA B.
Vehicle Make : LEXUS
5 out of 5
12/19/2019
Auto craft collision tool a bad situation and made it better! I had no idea what I was doing or my next steps but they walked me through the process and I couldn’t thank them enough!
EDWARD K.
Vehicle Make : DODGE
5 out of 5
12/17/2019
4th time for a repair on time and totally satisfied, will recommend your shop to everyone
James H.
Vehicle Make : CHEVROLET
5 out of 5
12/14/2019
Candy has great looks And sunny Rocky is very good All together great team. Jim Heveran
Francis H.
Vehicle Make : MINI
5 out of 5
12/14/2019
I really liked the text updates.
CURT C.
Vehicle Make : HONDA
5 out of 5
12/12/2019
Under promised and over delivered. Done in a timely manor
Paul E.
Vehicle Make : LEXUS
5 out of 5
12/7/2019
Great service from start to finish. A high-quality repair as well.
ALISON M.
Vehicle Make : MITSUBISHI
5 out of 5
12/4/2019
Y'all went above and beyond what my husband and I were expecting. Thank you so much. My car is great
DAVID B.
Vehicle Make : GMC
5 out of 5
12/2/2019
Thanks, very nice and helpful staff. The shop did an excellent job and I don't say that lightly, I'm very critical and my truck looks great.
SABRINA A.
Vehicle Make : TOYOTA
5 out of 5
11/22/2019
Very nice and helpful!
RUSSELL H.
Vehicle Make : CADILLAC
5 out of 5
11/21/2019
Great job and super friendly service!!! Very timely!!! Thank you so much!
Danita G.
Vehicle Make : CADILLAC
5 out of 5
11/20/2019
Thank you for all your help and professionalism!
JULIE V.
Vehicle Make : NISSAN
1 out of 5
11/17/2019
I was contacted to pick my vehicle up and when I picked it up, my trunk is not opening or closing properly. When I click the button from the inside if my car to open the trunk it doesn't pop opeI like it use to before my accident. The trunk is completely out of line. One side of the trunk is somewhat aligned and the other side has a big gap.in it. My trunk will not shut properly. I have to literally slam it shut to make sure it is closed. Somewhat disappointed.
ROBERT G.
Vehicle Make : LEXUS
5 out of 5
11/9/2019
This is the 3rd time in the past 10 years to use this company for auto bodywork and each time has been a good experience. Everyone on the staff and in the shop have been real professionals. Thanks for the quick, quality work; 3 days earlier finish than expected.
Judy H.
Vehicle Make : TOYOTA
5 out of 5
11/7/2019
From the confident and informative check in, to the honest and professional estimate, to the considerate treatment by Rocky...I felt like my damaged car and I were in the best hands. I would not want to go anywhere else for collision repair.
NATALIE E.
Vehicle Make : NISSAN
5 out of 5
11/4/2019
I am so happy I chose Auto Craft Collision in Fairhope for my vehicle repairs! Rocky was wonderful to work with, and my car looks amazing and was so clean too! Thank you, thank you for the quality of work, the speediness of the repairs, the constant updates, and staying true to your repair estimate!

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