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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 445 reviews 89%
4 star 19 reviews 4%
3 star 5 reviews 1%
2 star 7 reviews 1%
1 star 22 reviews 4%
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(All Vehicle Makes)
Carolyn B.
Vehicle Make : Acura
2 out of 5
11/28/2021
Having worked in the Insurance Industry for 30+ years and referring countless insureds to you all for repair, I have never been more disappointed with my own personal experience. Your employee was completely dishonest with a conversation we had which ended costing me over $100.00 as he stated I authorized this. Completely inexcusable and unprofessional. The expense to me was “labor” to remove/reinstall my rear bumper, which is something I asked for an estimate to repair while my vehicle was in your shop. A total separate incident and absolutely not the reason my vehicle was there to begin with. I was told the expense was to be either taken from “shop pay” (I believe those were the words) or from me. I paid you all over the phone via credit card therefore the payment came from me which caused a total hardship on my end. Although the work performed looks super, I will never return nor recommend you all again. I am still completely baffled.
Brian K.
Vehicle Make : Ford
5 out of 5
11/19/2021
outstanding service!!!! very professional, friendly, and do what they say????
Ken K.
Vehicle Make : GMC
5 out of 5
10/21/2021
Auto craft did an incredible job at a very reasonable price and did it in a very prompt manner. Complete professionals that I would recommend highly.
John S.
Vehicle Make : Nissan
4 out of 5
10/8/2021
When I called to get an estimate they were very helpful. They found an economical front windshield replacement for my Nissan Rouge. I arrived at my scheduled time and was in an out with barely a wait. Check out the vintage magazines in the waiting area. I did not have time to finish the article I started to read. Nice people good service highly recommended!
Hamilton D.
Vehicle Make : Nissan
5 out of 5
9/25/2021
Fair, friendly and timely.
Tony J.
Vehicle Make : Ford
5 out of 5
9/25/2021
Quality and caring performance. Well done and I will recommend them to Others in need! Thank you!
Robert G.
Vehicle Make : Mercedes-Benz
4 out of 5
8/26/2021
Although completion was delayed, the repairs were done well, and the staff was courteous and professional.
Pamela J.
Vehicle Make : Cadillac
1 out of 5
8/26/2021
As you know, car was filthy. Color match on repair is slightly off and appears like there is too much sparkle. Appears a little flat next to existing paint.
William H.
Vehicle Make : Ford
4 out of 5
7/25/2021
Excellent:
Guy O.
Vehicle Make : GMC
5 out of 5
7/17/2021
Robin and the team were fantastic - keeping us updated along the way and making sure we knew each next step. Our car looks beautiful! Thank you!
Will H.
Vehicle Make : Chevrolet
5 out of 5
7/14/2021
Knowledgeable and friendly staff, quick service, excellent quality repair.
Ana D.
Vehicle Make : Nissan
5 out of 5
7/11/2021
Everything was well done
James H.
Vehicle Make : Honda
5 out of 5
6/30/2021
Paint was done to perfection!
Jason H.
Vehicle Make : Ford
1 out of 5
6/25/2021
Tailgate is making loud popping sound when you close it.
George G.
Vehicle Make : Toyota
5 out of 5
6/13/2021
I think the job was taken care of, all that was needed, and looks fine and was economically priced. Thanks very much, and it was enjoyable to work with you, George G
William F.
Vehicle Make : Honda
5 out of 5
5/29/2021
Good job! Thank you!
Cally M.
Vehicle Make : Nissan
1 out of 5
5/29/2021
my left front light was not fixed or replaced it still sticks out
Richard P.
Vehicle Make : Toyota
5 out of 5
5/27/2021
Professional
Alana G.
Vehicle Make : Toyota
4 out of 5
5/21/2021
Great at keeping me updated on the status of my car.
John L.
Vehicle Make : Dodge
4 out of 5
5/15/2021
Rocky kept me informed on the status of the repairs and was very helpful when I came by to pick up my van.

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