Santos V.
Vehicle Make : Honda
So far, we have a problem with the idle, and service king is aking care of it. So far, things are well.... car is not done yet
Daniel A.
Vehicle Make : Ford
Probably the most customer service centered business I've ever encountered!
From the moment I made my online appt to arriving to drop off my vehicle to every step along the way, their communication was top- notch!
I was incredibly pleased with James and the entire staff!
Robert P.
Vehicle Make : Volkswagen
Service was great from start to finish love the fact that they took the time to keep me updated on the cars status. Alex the service advisor really took care of us along with James there to complete the process great team great job guys will recommend anyone I know who needs service. Thanks guys great job. Robert P
Josephus R.
Vehicle Make : Jeep
I love the work
Service king did to my jeep
Thesia W.
Vehicle Make : Honda
Alex was great! He was very attentive.
Martin A.
Vehicle Make : Chevrolet
On the day the vehicle was pick up the paint did not match the original so they kept the vehicle another night to be fixed. The associate was polite but at times was trying to convince me that is was fine the first time and it had to be me. The issue was corrected but just having to make multiple trips should not have happened.
Quality needs to be a priority!!!!!!
Arlynn G.
Vehicle Make : Nissan
James was very helpful in answering any questions that I had. He had a great attitude and made me feel like I was in good hands. They did an excellent job.
Guo C.
Vehicle Make : Infiniti
Service King repaired my car fast and professionally.
Reyes H.
Vehicle Make : Dodge
Keep doing what you're doing.
Stanley M.
Vehicle Make : Dodge
James was great!!!
Thanks for the great service!!!
Jocelyn L.
Vehicle Make : Toyota
Great service, thanks Alex..
Perry H.
Vehicle Make : Chevrolet
Service was awesome. Kept in touch and letting me know how the work was going. I never had to call and check up. I'm happy.
Mark S.
Vehicle Make : Jeep
Alex was very professional and personal and kept me well informed on the progress of the repair of my car.
Amanda M.
Vehicle Make : Dodge
I feel like James fed incorrect information to the GEICO adjuster about a dent that needed repair which caused GEICO not to cover the repair. Your service managers need to limit their opinions to the GEICO adjusters unless they side with the customers. I will never have a vehicle repaired at a Service King ever again. I manage a fleet of 29 service trucks as well that I will not have repaired at Service King and I will influence the other fleet managers at my company to never use Service King as well.
Arturo S.
Vehicle Make : Ford
team, great job!!
Virgilia I.
Vehicle Make : Honda
Customer service was really great. Insurance people who are stationed at the facility were really helpful. Work was quickly done without compromizing quality. Another good thing I appreciated well was the regular update of work status and concerns. Special thanks to James.
Bonnie B.
Vehicle Make : Ford
Very pleasant experience. Having insurance, repairs, and rentals all under one roof was extremely helpful
Alvin H.
Vehicle Make : Infiniti
Best experience I have had in car repairs of any kind for a long long time. Excellent customer service from the initial stages all the way through the process with text updates. The final repairs are beatiful. Thanks to everyone
Don Hardman
Tangila W.
Vehicle Make : Hyundai
I was pleasantly surprised by how polite and attentive everyone was.
David Anthony.
Vehicle Make : GMC
Paint is running, rough spots in paint, bumper and back panel does not line up, tires have been taken off have greese or something all over the outside, tire sensor not working , mileage is different than when I brought it in, says I need to service tire monitor.
It has a lot of issues wrong with it, it is not done correctly or professionally,
Service pro needs to contact me , I will be contacting Geicio
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