Donna G.
Vehicle Make : Honda
Very nice people and they were informative.
Bryan G.
Vehicle Make : BMW
Given the great customer service on both the front and and back end of my time working with Classic Collision, I was surprised to find my entire change bag stolen from the center console when I reached in to get a few quarters this morning.
I thought about removing it upon reading the disclaimer that your company was not responsible for lost or stolen items left in the vehicle, but you were all so NICE on the front end, I thought “what’s the likelihood they’ll take my change.” Well, shame on me for being naive.
The sad thing is, I had already told a few people what a great experience I had with your company. That certainly all changes now, and what, over $20-$30 of change? That’s really a shame. A great experience turned sour over one employee’s selfish act.
Susan G.
Vehicle Make : Fiat
The entire process was seamless and no stress on my part. One stop shop if you will. I was greeted at my appointment with all vendors needed: Repair folks, my insurance representative and rental agency. The coordination was amazing and made my experience hassle free. Very happy with the entire process.
Racheal S.
Vehicle Make : Hyundai
There is still an area on my vehicle that is scratched from the accident. I had brought it to their attention but have not heard back on it.
Beyond that, my experience with everyone there has been beyond top notch. You guys made a bad experience better.
**** J.
Vehicle Make : Honda
Very fast service and quality repair work on my car.
Annie S.
Vehicle Make : Honda
Perfect service
Joy B.
Vehicle Make : Kia
Tay was very accommodating and informative. Great first impression of this company!
Mamadou D.
Vehicle Make : Nissan
The repairs as related to the damages caused by the accident were well done and in that regard I am very satisfied. However, two deep cuts and minor scratches (that were not there before) were left on my dashboard (plastic top cover) on the driver's side probably caused by sharp tools or objects that were placed there. Other than that, everything else looks good.
Stephaine P.
Vehicle Make : Kia
You all did a great job I would recommend you to my friends thank you.
Alyessa B.
Vehicle Make : Hyundai
Great customer service. Best collision company I ever dealt with.
Charles M.
Vehicle Make : Ford
Tay was fantastic! I was kept updated throughout the entire process, he was polite, kind, and kept my mind at ease. The GEICO team was wonderful as well!
Karen L.
Vehicle Make : Toyota
Everyone was friendly and kept me updated on the progress of my car.
I am very pleased with Classic Collision!
Susan P.
Vehicle Make : Buick
I could not have been more pleased with the staff, their level of service and the wonderful condition of my car! I even a grease/dirt build up of some kind on my back window and could not get rid of the stain. When I picked my car up, the stain was gone! They did not have to clean that but they did and that was so impressive. Thank you Classic Collision plus Destinee with Geico for such a wonderful job and experience!
Anvesh G.
Vehicle Make : BMW
Good service.. could have communicated better that my car delivery got postponed. Havent received any update until i reached out which delayed in me updating the insurance.
Christopher D.
Vehicle Make : Mazda
It only took one day and you would never know anything had happened. Awesome job
Liz W.
Vehicle Make : Hyundai
My car got repaired before expected and I was updated as needed. Customer service was great. Thank you!!
Cecilia J.
Vehicle Make : Nissan
Great service and always on time with the update. Thank you so much for everything !!!!!
Annette R.
Vehicle Make : Chevrolet
My car looks great, I was kept informed of process through daily emails. Everyone there was was friendly and helpful.
Linda B.
Vehicle Make : Ford
Great customer service and vehicle looks amazing!
Emily M.
Vehicle Make : Infiniti
I had an extremely positive experience with Classic Collision. The staff was so helpful and informative. I was hit in a car accident and through Geico, chose Classic collision to do the repairs. My car looks way better than it did even before the accident! They really paid attention to detail and did a high quality job fixing up my car. I received updates from them as my car was getting fixed so I constantly knew what the status of my car was. Their communication and service were superb.
Social