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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 254 reviews 91%
4 star 9 reviews 3%
3 star 2 reviews 1%
2 star 3 reviews 1%
1 star 10 reviews 4%
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(All Vehicle Makes)
Brendan G.
Vehicle Make : Chevrolet
5 out of 5
6/17/2016
Literally could not have asked for better service from John. Will definitely be back for any future auto repairs. Hold onto that guy.
Jacqueline V.
Vehicle Make : Toyota
5 out of 5
6/13/2016
Jon was professional, polite and took care of everything. It made what I expected to be a big hassle, almost pleasant.
Maria F.
Vehicle Make : Toyota
5 out of 5
6/8/2016
Outstanding customer service.
Javier D.
Vehicle Make : Toyota
5 out of 5
6/5/2016
I was very impressed with their professionalism. They contacted me by phone as promised, in order to keep me informed on the status of my parent's Tundra. I would definitely return for any future service. Thank you.
Craig H.
Vehicle Make : Volkswagen
5 out of 5
6/2/2016
Kept me informed and were quick to repair
Ghazi R.
Vehicle Make : Toyota
2 out of 5
6/1/2016
Went to pick up car. Went in and no one took me to the car instead I was handed the paper work and the lady Jessica said did you see your car I said it's parked by the door she stated pay $250.00 and than she gave me the key. No one walked me thru the pick up of the car to examine the work to see if I was pleased with the repair. This was very unprofessional and apparently no one goes the extra mile for customer service, at your shop.
Adelia V.
Vehicle Make : Toyota
5 out of 5
5/23/2016
I'd like to thank John for keeping me posted while my car is being repaired. Thank you Toyota N Hollywood
John W.
Vehicle Make : Dodge
5 out of 5
5/7/2016
Very nice!
Jacqueline B.
Vehicle Make : Hyundai
5 out of 5
5/6/2016
Loved how often the team over at Toyota of N Hollywood followed up with my car. Very satisfied with my car repair and the customer service provided.
Brigid B.
Vehicle Make : Toyota
1 out of 5
4/24/2016
There was tape on my windshield, it left sticky marks on my glass. Wasn't in presentable shape to give to a customer.
Esmailjee H.
Vehicle Make : Toyota
5 out of 5
4/20/2016
Job well done,thanxs john
Irene R.
Vehicle Make : Kia
5 out of 5
4/13/2016
Service was satisfying, professional representative.
Erin Y.
Vehicle Make : Toyota
5 out of 5
4/7/2016
Quick, easy and great customer service
Ryan G.
Vehicle Make : Toyota
5 out of 5
3/25/2016
Everybody in that place is wonderful and very respectful
Margarita S.
Vehicle Make : Toyota
5 out of 5
3/19/2016
Besides a job well done, you kept me posted at all times about the progress of the repairs. It was very encouraging. Thank you!
Yvette N.
Vehicle Make : Land Rover
5 out of 5
3/12/2016
Very satisfied with the honesty on the time needed to repair my car. And appreciate that it was ahead of schedule. Will definitely refer my friends and family.
Robert C.
Vehicle Make : Toyota
5 out of 5
3/10/2016
Excellent job everyone.
Orman &.
Vehicle Make : Toyota
5 out of 5
3/9/2016
Extremely good service by Joe Navarette.
Amy W.
Vehicle Make : Chevrolet
5 out of 5
2/23/2016
The regular communication via email and phone messages reassured me that I was a valued customer. I appreciated the updates on my car's status and was very pleased that it was ready a day early.
Business A.
Vehicle Make : Toyota
5 out of 5
2/11/2016
Customer service was great starting from the front desk. Johny was my rep he was very polite and efficient. It was really a smooth transition getting my Prius repaired.

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