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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 152 reviews 86%
4 star 9 reviews 5%
3 star 5 reviews 3%
2 star 4 reviews 2%
1 star 6 reviews 3%
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(All Vehicle Makes)
Darrel H.
Vehicle Make : Chevrolet
5 out of 5
4/13/2017
The customer service was great! Makayla at the front desk was incredibly kind and helpful. Lori and Chris did a great job of explaining things.
James W.
Vehicle Make : Toyota
5 out of 5
4/4/2017
The workmanship is superb. All the workers and all the office people were very kind and very treated me very well. Only one complaint will have to eliminate James then because he was deceased in November so just keep it under my name if that's okay under Elizabeth otherwise I'm thrilled with the work and thrilled with how very pleasant to everyone was thank you so very much. Oh and thank you to Terry who drove me home when I drop my car off and pick me up so I could get my car back today thank you again
Steven B.
Vehicle Make : Ford
5 out of 5
3/30/2017
Well done!
Timothy M.
Vehicle Make : Ford
5 out of 5
3/28/2017
Great detail
Kevin S.
Vehicle Make : Dodge
5 out of 5
3/24/2017
Great detail
Anna G.
Vehicle Make : Nissan
5 out of 5
3/21/2017
Great job
Bonnie M.
Vehicle Make : Hyundai
5 out of 5
1/28/2017
Very friendly and helpful staff.
Nena R.
Vehicle Make : Nissan
5 out of 5
1/13/2017
Excellent service. Thank to your team
Steven K.
Vehicle Make : Chevrolet
1 out of 5
12/30/2016
The car was returned with damages that were not present at the time the car was dropped off. The damages that the car was dropped off for were not fixed. Extremely dissatisfied
Jennifer M.
Vehicle Make : Kia
5 out of 5
12/21/2016
Excellent service
Kera M.
Vehicle Make : Chevrolet
5 out of 5
10/29/2016
Thank you to the whole Lawley team not only did you make this so easy but a smooth process!!! All of you are amazing and my baby looks better than ever!! Thank you
Ivan C.
Vehicle Make : Hyundai
5 out of 5
10/18/2016
As always outstanding work in a expedient manner, I can tell that time and quality is your main focus towards customer satisfaction. Would not have it any other way, you guys Rock!
Walter S.
Vehicle Make : Ford
5 out of 5
10/11/2016
Everyone I had dealings with were really great. From talking to Ashley on first call. To Desiree and Louie helping with the delivery.
Luz M.
Vehicle Make : Toyota
5 out of 5
9/30/2016
My experience with Lawley Collision Body Shop was excellent! Every employee was super friendly, courteous, and efficient. They were in contact with me throughout the repair process. I highly recommend Lawley Collision Body Shop! They made me feel like their number one customer!
Richard C.
Vehicle Make : Honda
5 out of 5
9/1/2016
Luis, Ashley and Desaray were awesome with communication and appreciate all their help in a stressful situation. Thank you very much!!!
Matthew M.
Vehicle Make : Jeep
5 out of 5
8/27/2016
I have never had any experience with a body shop. I was impressed with how well informed Lawley kept my husband and I on our vehicle's progress. When we arrived to pick up our Jeep, I noticed a couple rough looking spots. It was so nice abd thoughtful for one of the receptionist to wait by the vehicle while a technician explained what the spoys were and how he could fix them. They had it all buffed out and looking better than ever in a few shirt hours! You've made a customer for life! We will definitely refer you to our friends and family...
Michael L.
Vehicle Make : Toyota
5 out of 5
8/25/2016
Really pleased with the results, the timeliness, the status texts, and the professionalism of the Lawley Collision team. Everything went better than expected.
Debra M.
Vehicle Make : Chevrolet
5 out of 5
8/13/2016
Our car looks like the accident never happened. All service reps were polite and knowledgeable. The repair time was quick. I appreciated the texts keeping us updated.
Joseph D.
Vehicle Make : GMC
5 out of 5
8/5/2016
My first choice was to get the wirk done in Tucson, but decoded to entrust the local business community here in Sierra Vista. As a result, I was truly amazed at the quick turn around time, the excellent work on your vehicle, and not to mention the professionalism of your friendly staff. Working with my insurance company, they everything effortless and complete.
John R.
Vehicle Make : Dodge
5 out of 5
7/28/2016
Great folks, great job, from what I can tell, of matching the paint! I believe they even washed front window and front passenger area!

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