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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 306 reviews 83%
4 star 43 reviews 12%
3 star 8 reviews 2%
2 star 6 reviews 2%
1 star 7 reviews 2%
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(All Vehicle Makes)
Lucinda W.
Vehicle Make : Kia
5 out of 5
5/19/2022
My car looks and drives great.
Chris F.
Vehicle Make : Volkswagen
5 out of 5
5/19/2022
Always pleasant, professional and great work.
Nina J.
Vehicle Make : Toyota
4 out of 5
4/14/2022
Love!
Clarence M.
Vehicle Make : Toyota
5 out of 5
4/8/2022
The best in town
Jonathan K.
Vehicle Make : BMW
5 out of 5
4/4/2022
Excellent staff, responsive people who do great work!
Babalou O.
Vehicle Make : Scion
3 out of 5
4/4/2022
All is good. List is a bit of a late request, but do you have any of the paint left. I would love to have whatever you might have to touch up some other spots. I also noticed the small round covering at the front of the bottom skirting. I have a picture of the area, but doesn't look like I can post it here.
Rosemarie C.
Vehicle Make : Honda
1 out of 5
3/31/2022
During the cleaning and waxing of my car, the staff messed up the custom window tint on my passenger side window and now I have to pay to have the window redone
**** D.
Vehicle Make : Mazda
5 out of 5
3/28/2022
Not only did Uptown do high quality work, they kept me updated on progress and detailed the car prior to returning it to us. A 5 star rating is too low, should be 5 star +++
Kobi M.
Vehicle Make : Toyota
5 out of 5
3/13/2022
Nice work
Gail E.
Vehicle Make : Lexus
2 out of 5
3/13/2022
I understood it taking 10 weeks to fix my car due to the world wide shipping crisis and the hold-up of parts. But giving my car back to me with three or four things not working right did feel careless and it was frustrating after waiting so long for the car to have to take it back in again. On the plus side, everyone I spoke with was helpful and friendly.
Joan W.
Vehicle Make : BMW
2 out of 5
3/12/2022
The BMW insignia is not attached to the car!! Then it will be dons and fine.
Lorelei L.
Vehicle Make : Ford
4 out of 5
2/21/2022
The car was completed on time, and the work was very well done. I was kept updated regarding parts, timing and new findings. The staff was polite and always helpful.
Allan C.
Vehicle Make : GMC
5 out of 5
2/17/2022
Very well orchestrate from Office staff to all personal in the body shop. My GMC was delivered on time and super clean! People in the office very helpful and super friendly! Thank everyone for your nice work! Allan C
Dieuwe V.
Vehicle Make : Toyota
4 out of 5
2/14/2022
I thought it was great that Mike Tran reached out realizing the horn might not have been reconnected. When I dropped by he quickly checked and corrected to oversight. Great Customer Service
Kathryn H.
Vehicle Make : Toyota
5 out of 5
2/4/2022
Excellent work and customer service. The best!
Brett M.
Vehicle Make : Audi
4 out of 5
2/3/2022
I was very happy with my experience at Uptown. Though I will say I was alarmed by the overall cost and the fact that it doubled from the original estimate. Since this was covered by insurance, it didn't hurt me directly, but if I were paying out of pocket my feelings would be very different.
**** P.
Vehicle Make : Toyota
5 out of 5
1/31/2022
Everyone with whom we interacted, whether by phone, email or in person, was courteous, efficient, responsive and delivered top quality service. We will never go anywhere else for body work. Tom Padia and Julie Bernstein
Richard C.
Vehicle Make : Honda
5 out of 5
1/31/2022
This is our third time using you. You do a great job. Your fast and the paperwork is always done right. Thanks for a job well done.
Ryan F.
Vehicle Make : Volkswagen
5 out of 5
1/28/2022
You did a fabulous job and my car was returned in such great shape. While I hope I don't have any more repairs in the future, I for sure would return. Thank you!
Randy Guerrero.
Vehicle Make : Kia
5 out of 5
1/24/2022
Appreciated your professional and friendly staff, clean premises and excellent workmanship. Thank you.

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