Don Thornton Collision Center

Communication,service, Katie and Chris are AWESOME!!

Have had several cars repaired at Don Thornton Collision and it is always great. Donnie is awesome.

Great experience

We were delayed paint both mismanagement

Always great service! Never disappoints! Thank you

We are very satisfied and we loved that you guys kept up with us with texting us daily or every other day thanks again for a great job

I truly appreciated the constant communication about where the car was in the process of completion. Donnie ****went out of his way to make sure everything was satisfactory. The whole team was fantastic.

ITEMS MISSED AFTER ESTIMATOR SHOWN DAMAGE. HE FORGOT TO INCLUDE AND MISSED OTHER DAMAGE ENTIRELY

We are happy, job done exelent !Thank You. Sincerely Edward Miskowiec

My 3rd row seats don't work proper. There was broken glass from the wreck still in the back of my vehicle. I didn't even bother to callback and complain because of the attitude from the people I dealt with. My concerns were played down and I honestly never want to do business with don Thornton Cadillac.

The people was very friendly Enjoyed talking and dealing with them

Best collision repair center in the world.

Thank You very much! I was kept well informed about my repairs & when my car would be ready. My car is back in like new condition. Donnie was great!

When I received my car there was a scratch on my radio that was not there when I brought it in to be repaired. I'm Hoping they can fix it or replace the shield.

Drue is very professional and handled my repair with all excellence.

I love to keep my car in like new condition. Thank you for restoring it back to how I love to see it. Now I can drive it another five years! I love the updates that you give while working on my car. I highly recommend you....but not too much or I won't be able to get an appointment in the future!

It took too long. 6 weeks is excessive. This cost me out of pocket ****,800.00 in rental car fees. My insurance company paid 500.00 for the first 2 weeks and I was responsible for the last 4 weeks. If a bay was down or being remodeled (as I was told) or there were too many cars in front of me I should have been given the option to go to another company. During the 5th week Donnie told my insurance he was waiting on paint. Considering its white, the most popular paint for Lexus I scratch my head that the paint was ordered 5 weeks prior. At 3 weeks in I went to get things out of it and it was sitting in the yard. I was told by my agent that a State Farm select service repair center would guarantee a time when my car would be fixed. When I asked Donnie this he said that's false so I reported this back to my agent...I do not recommend

My expectations were highand you guys EXCEEEDED THEM!!! Great job. Was even able to pick up my car earlier than promised.

Thank You...great follow-up...perfect work...We are very happy about everything...no complaints...only praise !

Thanks