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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 813 reviews 77%
4 star 145 reviews 14%
3 star 21 reviews 2%
2 star 23 reviews 2%
1 star 53 reviews 5%
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(All Vehicle Makes)
Lynita W.
Vehicle Make : Mazda
5 out of 5
8/30/2015
The process was explained clearly and the followup was timely.
Erik C.
Vehicle Make : Toyota
5 out of 5
8/28/2015
Great job. I liked the convenience of 3d, geico and enterprise in the same location. Everyone i met there was great.
Constance P.
Vehicle Make : Cadillac
5 out of 5
8/28/2015
Every aspect of the process was painless. I knew I was going to be inconvenienced by the accident but 3d and Geico made it so easy. Through this experience I'm going to check with geico about insuring me; and I will definitely tell people about how great 3d was. The damage repair was flawless. It was also great picking up my car that was perfectly washed and shiny when I picked it up. Well done !
Charles H.
Vehicle Make : Lexus
3 out of 5
8/28/2015
Went beyond the call to drive to DE to get the last part needed.
Linda H.
Vehicle Make : Honda
5 out of 5
8/28/2015
Loved the texts I received each day
Mike P.
Vehicle Make : Toyota
5 out of 5
8/28/2015
Excellent job
Harry K.
Vehicle Make : Honda
5 out of 5
8/27/2015
Very professional, 3D personal are very well trained thank you
Janice G.
Vehicle Make : Ford
5 out of 5
8/21/2015
Staff is courteous . No waiting around ! Excellent service job !
Timothy N.
Vehicle Make : Honda
1 out of 5
8/21/2015
Car was returned with paint on inside of door and window, rear passenger tire is still deflating despite assurance it would be checked and it was late despite texts, emails, and voice mail indicating it was on time up to the day of pickup according to the previous mentioned correspondence.
Marianne B.
Vehicle Make : Toyota
4 out of 5
8/20/2015
Everything was done and completed as promised.
Michael D.
Vehicle Make : Subaru
5 out of 5
8/20/2015
The team at 3D repaired my car in about ****.5 weeks, and updated me as to the progress probably 3-5 times along the way. Each time I received an update, the 3D representative was very professional and polite, and was able to answer my questions. Everyone was very knowledgeable. I have always been pleased with the work and the employees and this time was no different. I will continue to refer people to you. Thank you!
Ronald P.
Vehicle Make : BMW
5 out of 5
8/20/2015
Great job.
Maureen H.
Vehicle Make : Mini Cooper
5 out of 5
8/20/2015
Employees were all helpful and responsive and attentive. All in all a very good repair experience.
Elizabeth S.
Vehicle Make : Toyota
5 out of 5
8/19/2015
I really think you offered the best customer service of any company I have worked with. Your collaboration with Geico and Enterprise made the process so easy for the customer!
Shefali P.
Vehicle Make : Toyota
5 out of 5
8/18/2015
Thank you!!! My Car looks awesome.
Christine N.
Vehicle Make : Nissan
5 out of 5
8/18/2015
The team made my whole experience extremely easy, especially since I was coming in with my 5 month old car :( Within 10 minutes of filing my claim, I had my estimate scheduled and my car rental reserved by their great customer staff. 3D made sure I was constantly updated on my cars progress through email and phone calls. Pickup was smooth and they even cleaned up my tires/rims, vacuumed my front rugs and topped off my tank. Fantastic service.
Joanne W.
Vehicle Make : Hyundai
5 out of 5
8/18/2015
3-D is very professional. They called me every single day to leave a message with a status update along with sending me emails. I have never seen that from another shop. Phil and the entire staff are very professional, and my car looks beautiful.
Darren L.
Vehicle Make : Honda
5 out of 5
8/18/2015
Excellent service. Seamless communication between 3d and the insurance company. Whole process was very smooth. Car was returned in great shape and was well cared for.
Jeannine M.
Vehicle Make : Subaru
5 out of 5
8/15/2015
Great customer service and fabulous work!!
Robert J.
Vehicle Make : Nissan
5 out of 5
8/14/2015
Kept us well informed of their progress. Love the emails from our car, made having an accident almost fun. My baby looks great. Repairs completed earlier than expected.

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