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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 813 reviews 77%
4 star 145 reviews 14%
3 star 21 reviews 2%
2 star 23 reviews 2%
1 star 53 reviews 5%
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(All Vehicle Makes)
Susan B.
Vehicle Make : Subaru
5 out of 5
10/17/2022
I just wasnt informed when my car was done
Gary C.
Vehicle Make : Mazda
2 out of 5
9/18/2022
There is still the right front tire that has a leak from the accident. This was communicated during the initial walk through at the Wayne location as well as a supplement added with the rest of the lights showing on the dashboard. Also, the ignition key knob is cracked which happened during one of the moves. I have been calling the Wayne location and have been unsuccessful so I contacted Allstate in the meantime. Other then that, the car came out absolutely amazing!! I would definitely have you guys do future repairs should I ever need one. I stressed to Allstate I was in no way, shape or form complaining as the tire leak was an innocent communication breakdown.
Kott S.
Vehicle Make : Toyota
5 out of 5
9/11/2022
Professional and good quality work. Great communication.
Margot S.
Vehicle Make : Honda
5 out of 5
9/2/2022
Very good. Thank you. \ Margot S
Chester D.
Vehicle Make : Honda
5 out of 5
7/29/2022
Great job Great lines of communication
Elaine B.
Vehicle Make : Subaru
3 out of 5
6/24/2022
They had to wait to get parts. My car was drivable so I could have been driving it while waiting, but I guess they didn’t expect the wait. Otherwise everything was good.
Eileen S.
Vehicle Make : Subaru
4 out of 5
6/21/2022
I appreciated the weekly updates on the status of my vehicle. When I spoke to Jeff about a vacation I was due to take the day after your expected delivery date, he must have worked some magic because the car was delivered a full week earlier enabling me to have oil change, fluid checks and trie rotation prior to road trip! Thanks very much!!
Brian G.
Vehicle Make : Ford
4 out of 5
6/12/2022
This was the second time that I had accident this year and had repairs done at the West Chester location...Very satisfied
Amer O.
Vehicle Make : Kia
1 out of 5
4/3/2022
Work is subpar and communication is lacking.
Suzanne L.
Vehicle Make : Volkswagen
4 out of 5
3/27/2022
The car was returned like new. They cleaned both the interior and exteriors. The front end was repaired and it appears as if there were never any damages.
Leigh B.
Vehicle Make : Subaru
5 out of 5
3/20/2022
3D made my car look brand new after the accident!!! They did an amazing job!
Susan W.
Vehicle Make : Subaru
5 out of 5
3/18/2022
Excellent repair. Friendly and informative people
Michael A.
Vehicle Make : Ford
5 out of 5
2/3/2022
The Team was friendly and helpful throughout the whole process. Great Job!!!!!!!
Sharon W.
Vehicle Make : Subaru
3 out of 5
12/5/2021
There was one minor issue with the rear mud flap but it was quickly addressed by the Oxford shop.
Melissa P.
Vehicle Make : Jeep
4 out of 5
12/3/2021
Though we had an issue with the fog lights not aligning after the bumper/fender was replaced, the team was easy to work with to get a rescheduled appointment and quickly fixed the issue.
Susan F.
Vehicle Make : Subaru
4 out of 5
11/17/2021
I did give a phone call, to express my appreciation for a job well done. Not only did you do an excellent job replacing my broken mirror and matching paint perfectly, you cleaned my car on the inside and cleaned the outside, Even shined the wheels! My apologies for late response I will definitely recommend you, if anyone needs auto repairs
**** S.
Vehicle Make : Ford
5 out of 5
11/14/2021
Excellent repair work & customer service. Frequent text messages were greatly appreciated, too.
Barry P.
Vehicle Make : Subaru
5 out of 5
11/14/2021
Great service at all times.
Edward B.
Vehicle Make : Subaru
5 out of 5
11/12/2021
Job well done !
Olivia N.
Vehicle Make : Mazda
5 out of 5
11/1/2021
They did a great job with my car and communications on repairs

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