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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 63 reviews 93%
4 star 0 reviews 0%
3 star 1 reviews 1%
2 star 2 reviews 3%
1 star 2 reviews 3%
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(All Vehicle Makes)
Marilyn J.
Vehicle Make : Toyota
3 out of 5
7/25/2017
I was in today to let you know what I am unhappy about. Hope that this will be taken care of.
Joel M.
Vehicle Make : Toyota
5 out of 5
7/20/2017
I appreciated the frequent communication and the end result was my car looked as if the accident had never happened.
Connie N.
Vehicle Make : BMW
5 out of 5
7/15/2017
Missy was amazing at communicating with me throughout the long month of repairs.
Jose L.
Vehicle Make : Toyota
5 out of 5
7/11/2017
The service is very good .. focused in details... this is very appreciated.... I'm happy whith the final result in my car... I recommended Carstar collision to my friends ... Thanks to the staff for the good job...! Sincerely.
Xiaohong Y.
Vehicle Make : Lexus
5 out of 5
6/28/2017
I really appreciated Mike's exceptional customer service. He was so polite and thorough in taking care of scheduling fixing my car, also so pleasant. When I expressed about my preference of picking my car a little early, he actually tried really hard. I was pleasantly surprised there is a beautiful flower in my car seat when I picked my car. I would recommend your car repair to anyone because the care in your service. Needless to mention the car was repaired well. Great job!
Rick K.
Vehicle Make : Acura
5 out of 5
6/20/2017
working with Missy in the Bellevue, WA office was great. She was SUPER helpful and friendly. Car looks great. Thank you.
Paul G.
Vehicle Make : Jeep
5 out of 5
6/12/2017
Very professional from the start to finish. Missy is very attentive to all the details. Very pleased. Paul
Mohamad A.
Vehicle Make : Honda
5 out of 5
6/8/2017
wonderful experience thank u
Adam C.
Vehicle Make : Subaru
5 out of 5
6/2/2017
Mike was very responsive and had a great demeanor. Anyone I interacted with there was professional and personable. My car looks great.
Tranquilino M.
Vehicle Make : Chevrolet
5 out of 5
5/3/2017
I like your job
Melvin K.
Vehicle Make : Ford
5 out of 5
5/2/2017
You did a great job! Car looks excellent! Thanks, the kottenbrock's
Samir S.
Vehicle Make : Honda
5 out of 5
4/25/2017
Great job!! I am getting compliments about my car as it I bought new car or what!! Awesome work.
Brian T.
Vehicle Make : Audi
5 out of 5
4/5/2017
Awesome job. Missy is amazing.
Rimma K.
Vehicle Make : Honda
5 out of 5
4/1/2017
thank you
Sarah L.
Vehicle Make : Toyota
1 out of 5
3/24/2017
I was told the tail light would be buffed or replaced & it still shows the damaged of impact. Also, there are two area's of molding that have separated from the vehicle & will need to be reattached.
Jake S.
Vehicle Make : Honda
5 out of 5
3/20/2017
Friendly staff, repair looked good as new!
Carrie P.
Vehicle Make : Volkswagen
5 out of 5
3/17/2017
Missy did a great job communicating every step of the way and was very professional. She clearly was knowledgeable so I knew we were in good hands. Most importantly, the car looks great.
David G.
Vehicle Make : Toyota
5 out of 5
3/16/2017
Carstar Collision did a superior job on our Venza! All of the lines and spaces were all adjusted even and matched perfectly. The paint looks as it was original. Everybody that I talk to at carstar was very courteous and easy to talk to. The job was done in a very timely manner and we received our car the day it was promised. When we pulled up to carstar collision, it was parked right in front and looked as though it was brand-new again. I would recommend carstar collision to anyone that needs work done on their vehicle! Thank you so much Carstar Collision for taking everything including the rental car and the The other clients insurance payments.
Bobbie A.
Vehicle Make : Toyota
5 out of 5
3/11/2017
The two women I worked with had amazing customer service and the car looks great!
James H.
Vehicle Make : Subaru
5 out of 5
3/3/2017
Professional. " Well take it from here". is perfect

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