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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 809 reviews 83%
4 star 129 reviews 13%
3 star 10 reviews 1%
2 star 13 reviews 1%
1 star 13 reviews 1%
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(All Vehicle Makes)
Laura P.
Vehicle Make : Ford
3 out of 5
1/6/2018
A little down it took long enough that I had to extend my rental,but I'm glad they got it back sooner rather then later.
Christine M.
Vehicle Make : Volkswagen
5 out of 5
1/6/2018
Thanks for keep me informed. Today I got a ride today pick up my repaired car. That was very helpful.
Ana N.
Vehicle Make : Scion
5 out of 5
1/5/2018
My car was fixed and delivery a week before that I was expected they did a great job I appreciate it. Thank you so much
Emir &.
Vehicle Make : Hyundai
5 out of 5
1/4/2018
They did a great job on my vehicle repair they even went a step further and put extra work in for me on a bumper latch that was broken. They fixed it at no extra cost. Will use them again if i need to. You guys are the best.
Patricia M.
Vehicle Make : Kia
5 out of 5
12/30/2017
From the first day my car came in, they have been on top of it. They were great about keeping me informed on everything that was being done. They were always courteous and answered any questions I had. I will happily recommend them to anyone who needs collision service.
Janay S.
Vehicle Make : Nissan
5 out of 5
12/29/2017
Thank you Lisa and Mike for all your help!!!
Bryan/deanna F.
Vehicle Make : Kia
5 out of 5
12/28/2017
Awesome job, really appreciate how you kept me informed of the progress of our vehicles repair.
Joseph L.
Vehicle Make : Ford
5 out of 5
12/22/2017
Thank you for the nice customer service and attention!
Riley M.
Vehicle Make : Ford
5 out of 5
12/22/2017
The customer service from CARSTAR Murray was just excellent. From start to finish, they kept me informed on what was going to happen, to what was happening now, to when I can expect everything to be completed. They were helpful in so many ways to ensure that I was being taken cared of and that my best interest was their priority. I am definitely pleased with how the finished outcome of my car looked and definitely will be back for any future repairs. Thank you Bryan and Lisa for all you have done and thank again CARSTAR Murray for all that you do.
Shoko S.
Vehicle Make : Mazda
1 out of 5
12/19/2017
I think my steering wheel has a gash in the leather on the bottom part now... also, i was told more red paint was coming in that i had to wait for in order to cover my rear bumper parts but i never received a return call back to get that fixed.
Amos T.
Vehicle Make : Subaru
5 out of 5
12/18/2017
Car looks great, and done fast and on time. Friendly staff, It's all good. THANKS
Russell G.
Vehicle Make : Ford
5 out of 5
12/15/2017
Thank you for keeping me informed & your excellent customer service. Bryan & Lisa are amazing!
Anissa T.
Vehicle Make : Hyundai
5 out of 5
12/13/2017
From the beginning to the end of the repair, they keep me updated on the repair and how long it would take. Carstar murray was always providing excellent service and I would not take my vechicle to everywhere else. Thank you for the excellent service
Tenaye Adem.
Vehicle Make : Toyota
5 out of 5
12/13/2017
Excellent service!
John B.
Vehicle Make : Nissan
5 out of 5
12/8/2017
Great team to work with. They took care of everything including setting up with car rental that was on my insurance approved list. They even finished a week ahead of schedule. Thank you Carstar team.
Tara R.
Vehicle Make : Honda
5 out of 5
12/8/2017
Friendly helpful staff. Thank you.
Alexander B.
Vehicle Make : BMW
5 out of 5
12/5/2017
Brian and Lisa are wonderful communicating.
Caricha C.
Vehicle Make : Ford
5 out of 5
12/4/2017
Carstar did a great job and worked around my time and availability
Kathy O.
Vehicle Make : Subaru
5 out of 5
12/2/2017
In the beginning process wonder if more couldve been done to expedite the process of the non responsive Sedgwick company.
Christina S.
Vehicle Make : Toyota
5 out of 5
11/29/2017
I appreciated the text messages to keep me informed and that I could reply to them. Also the phone calls to give me more information. Everyone was very friendly and helpful throughout the entire process.

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