Sonia G.
Vehicle Make : Honda
Dean Wolf kept me updated and informed with the repairs of my vehicle. I was very happy with the services provided. I noticed the work enviroment is very fast paced and professional. I was extra happy when I realized my vehicle had been cleaned inside and out, especially since I had returned from dusty Mexico. I have never been to a auto shop that is associated with AAA but I'm thinking they probably only associate with companies that are like Harry's. Thank you
-Sonia
Mathew D.
Vehicle Make : Ford
Some of the best customer service I've experienced in a really long time. You guys were great!!
Cathy T.
Vehicle Make : Lexus
Beautiful job
Lisa G.
Vehicle Make : Mercedes
This is the way a business should be run!
Mahmoud H.
Vehicle Make : Maserati
I loved receiving updated via text message.
Eugene L.
Vehicle Make : Lexus
Amazing Customer Service.
Ana Lisa.
Vehicle Make : Lexus
Ken is the man he made sure I was well taken care of. The girls at the desk don't do anything wrong but they could be friendly and appear engaged! They have a hold up wait I will see attitude opposed to have a seat let me take care of you attitude. Thank god for ken! He knows what customer service is all about. I have been coming to Harry for along time!
Bobby K.
Vehicle Make : Toyota
Staff was courteous, professional, and did a fantastic job of communicating with me.
I couldn't have been any happier with the service provided and the professionalism shown.
Thank you,
-BK
Cindy A.
Vehicle Make : Mercedes
Staff was very friendly. I received my car back in a timely manner (as promised). Made it even better when I found out the Enterprise was right above on the 2nd floor. Will definitely recommend to all my friends/ family
Leo H.
Vehicle Make : Volvo
Well done and appreciate my car wasn't rushed and the proper time
Was taken to do it
Patricia R.
Vehicle Make : Toyota
Everyone,front the valet who parked my car when I first arrived, to the receptionist, Brenda, Jose Guzman and the car rental department were highly professional, caring and helpful. This is the 2ND time I have used Harry's and I will use them again even if I don't go through my insurance. I am very satisfied with the work that was done on my car. Thank you so much!
Hovsep K.
Vehicle Make : Porsche
That's because you guys weren't certified while you claimed you were. Waist of time
Fuentes.shannon Palmer,alex.
Vehicle Make : Lexus
Definitely a very satisfied customer, especially I'm impressed with the follow up. Francisco really showed that he was concerned for my car and my satisfaction in my repairs. Thank you Francisco
Victor B.
Vehicle Make : Honda
Thank you all for the great service! You were all friendly, kept me informed throughout the week, completed the work as estimated and the car looks great!
Paul H.
Vehicle Make : Toyota
Aside from the spectacular car service and one-on-one customer service, the email and text updates are a simple and brilliant method of keeping customers in the loop.
Amanda J.
Vehicle Make : Volkswagen
Great job!
Rhonda C.
Vehicle Make : Lincoln
Well done!
Business H.
Vehicle Make : BMW
Well done again
Thank you
Michele H.
Vehicle Make : Volkswagen
After arriving for my 8:20 am appointment to be told the Geico representative was not there. I have to be at work by 9 am, so, this was annoying. I was told to wait and finally checked in by Marvin who was very nice; but I still would have liked to meet the adjuster /find out what was to be done on the car. Fine, I drive away in a rental and ask to be kept in the loop. I received a call on Friday night at 7:30 pm from the adjuster saying the had checked in the car. The following week i received numerous text messages and emails (never a phone call) saying conflicting things. Congrats, your car is 64% finished. Another saying more time/days will be needed. Another saying my car will be ready by 5 pm, another that it will be ready 5 pm the following day. I finally get a phone call from Marvin saying my car should be ready by 5 pm. I never heard from anyone but received an email after 6 stating it would be ready the following day. When i finally went to pick it up at 8:15 am on 4/30, the car was not ready, there was still work to be done, I still had not met the adjuster and now my car drives weird. I will not be using Harry's Auto again after several years of business.
Laurie S.
Vehicle Make : BMW
The work was fabulous and Fransisco was amazing!
Thank you for everything!
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