Langway Collision Center

The job done to the car was great but the amount of time I was told the car would be completely done was inconsistent. Every time I called to check when I was able to pick up the car I was given some excuse on why the car wasn’t done and was never given a hard date. This was extra out of pocket expenses on my end due to me having to keep the rental car longer than expected. I’m not a body shop expert but in my opinion the damage to my car should not have taken two weeks to repair. The collision center had the parts weeks in advance and I couldn’t drop the car until 2 months after the claim was filed. I was never given an honest estimate on when the car would be completed.

Great Team

The work was done well, everyone was courteous and professional.

It was very helpful that you have a MapFre appraiser on site-- it really expedited things. My only constructive feedback would be that I did have to call several times to get updates, even when I had been told someone would call me back. Also, it's been 2 weeks since our car was returned to us, and we are still waiting for a hubcap. I called and left a message (in fairness it was Friday afternoon) but have not been called back yet (a day later). Lastly, there seemed to be a lack of communication between the appraiser and MapFre that led to some confusion--apparently Mapfre wasn't aware the appraiser was on-site. Overall, though, everything went much better than expected, and Langway was much more helpful and informative that MapFre. We would certainly recommend you--in fact I already have done so on the Salve Regina families Facebook page. We are grateful we found you. Thank you!

well done

Lack of communication regarding car status and additional repairs needed. I had to call to get any information. Received car with some sort of cream colored looking dust on the inside which I'm guessing was used as part of the painting process.

The staff made me feel ok after having an accident. They were very professional and yet friendly which made the experience very positive. The work done was timely and progress was communicated. All in all a very positive experience.

like new!

Frank, the manager did a great job on the vehicle and treated my mother very well. Thank You, John Bartis

I feel like the paint they use is not the same color as my car & The car have patches of wax or tape from the repair

Thank you, you guys did a great job on my car

Friendly staff and quick turn around. Thank you!!

Top notch work!

Car looks great; everyone was friendly, professional & accomodating. Thank you, for a job well-done, and in a timely manner. Denise M

Good communication. Appreciated the text updates. The car looks beautiful.

10 / 2 langway Collision many times and I've always had a super experience many thanks to your staff

I really like how thorough the repairs were, and my car was spotless when I picked it up.

My car looks as good as the day I brought it. Besides fixing the outside they cleaned the inside. A job well done. Thank you!

There's still a scratch on the front left bumper. Paint missing in one little area. Can it be touched up with a brush so it looks brand new again?

Everybody at Langway and Enterprise were great. They made this whole process easy