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Body Shop Review Summary

5 star 717 reviews 82%
4 star 94 reviews 11%
3 star 11 reviews 1%
2 star 32 reviews 4%
1 star 25 reviews 3%
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(All Vehicle Makes)
Todd B.
Vehicle Make : Toyota
1 out of 5
9/12/2018
Found issues with paint on grill and imperfections with grill molding. Reported issue to insurance company
Eric W.
Vehicle Make : Subaru
5 out of 5
9/10/2018
The quality of the work is excellent!
David S.
Vehicle Make : Volkswagen
4 out of 5
9/4/2018
Eddie, once again, did an outstanding job! As much as I dislike having my car damaged by idiot drivers around here, I can always count on D&V to do an excellent job. Just like it never happened!
Tim M.
Vehicle Make : GMC
1 out of 5
9/4/2018
The work, as before, was impeccable. I did find it difficult to communicate with my estimator this time. Not that he did or said anything wrong, but he was slow to reply to e-mails and phone messages, and then when he was going to be out of the office, he handed me off to another estimator, but somewhere along the line the communication link was broken, and I did not get a promised update to the estimate prior to the work being done. The actual bill was what I expected based on the subset of the originally estimated work that I had done, so there was no surprise there. Also, the automated e-mail communication led me to believe that my truck would be finished on one day, and when I called to check on that, I was routed to voice mail rather than a human being. The truck was actually ready late the following day, which was fine - just communication issues that I have not had with your staff in the past.
Michael S.
Vehicle Make : Kia
5 out of 5
9/1/2018
Excellent job!!!!
Jennifer D.
Vehicle Make : Chevrolet
2 out of 5
9/1/2018
My car damage was fixed and looks awesome. I was told that they would do a courtesy look on the vehicle and fix and minor scratches or dings. I pointed 2 stone dings on my hood. When I got my car back today they 2 dings were still there.
Eddie H.
Vehicle Make : Chrysler
5 out of 5
8/28/2018
Unfortunately we've had to go to 3 autobody shops within the last 3 months. D&V was by far the best!!
Nadeem A.
Vehicle Make : Ford
5 out of 5
8/25/2018
Amazing job. I was referred by a previous customer of yours and for good reason. You guys helped thru every step and kept me updated. Not only that, your body shop was spotless. It wasn't bothersome to sit and wait there. Great job and will definitely be referring my friends to you guys.
Robert V.
Vehicle Make : Nissan
4 out of 5
8/25/2018
Another fine repair
Kyle H.
Vehicle Make : GMC
4 out of 5
8/24/2018
From the first visit for my estimate to my final pickup- my experience was nothing less than GREAT!
Leslie D.
Vehicle Make : Volvo
5 out of 5
8/24/2018
Excellent service. I loved the communication- especially the status texts. Front desk and Ron were great to work wigh!
Ben F.
Vehicle Make : Dodge
5 out of 5
8/21/2018
Outstanding very professional would highly recommend them...Rhonda was awesome
Rakesh G.
Vehicle Make : Toyota
5 out of 5
8/21/2018
They have good service as well as nice communication with customers with texting.
**** M.
Vehicle Make : Ford
5 out of 5
8/20/2018
Great repair facility. Great service and extremely friendly. Would recommend to anyone looking for a repair facility. 5 Stars
Steven S.
Vehicle Make : Mercury
5 out of 5
8/18/2018
The BEST in the business!!!!!!
Jodi H.
Vehicle Make : Volkswagen
5 out of 5
8/16/2018
Customer service levels are better than anything else you will find in auto repair industry! Workmanship was excellent as well.
Brandon V.
Vehicle Make : Volvo
5 out of 5
8/10/2018
professional, courteous. Great service. Would do business again. Wife loved the experience.
Basem B.
Vehicle Make : Nissan
5 out of 5
8/8/2018
Great service, Ron is very helpful and professional
Elizabeth H.
Vehicle Make : Honda
1 out of 5
8/7/2018
Mi was told my car would be ready however after rearranging my work schedule upon arrival I had to wait almost an hour for a clear coat to be applied and then I discovered my car had not actually been completely repaired - my side view camera was not functional. I had to return my car, arrange for alternative transportation to and from the shop at the expense of my work schedule with the eventual hope that it will be repaired as promised.
Judy N.
Vehicle Make : Lexus
5 out of 5
8/4/2018
The staff is very professional and courteous. Work status was provided in a timely manner and work was completed before projected completion. Very commendable attitude thru the hand off of repaired car.

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