Mindi B.
Vehicle Make : Toyota
My only complaint, if you can call it that, is that it took two weeks to do a bumper. But we did have a holiday in there too. I understand some parts had to be ordered. Although Ira sells so many Tacoma’s I’d think they’d have the parts on hand. But again, this is a minor complaint and when I did get my Tacoma back it’s perfect!
William S.
Vehicle Make : Lexus
Every facet of the job was well done with excellent communication and customer service. However, a few too many surveys at thee end....
Gisele A.
Vehicle Make : Audi
So far it’s all going good
Marie F.
Vehicle Make : Toyota
My car came back to me in perfect shape. Thank you IRA collision.
Gary B.
Vehicle Make : Toyota
Everyone we encountered at the Collision Center was patient, understanding, knowledgeable, and went out of their way to ensure we had a positive experience with as little inconvenience as possible. They are a great team and should be commended for making our lives easier. Many thanks.
Brian L.
Vehicle Make : Toyota
Jason L was fantastic to work with. Prompt and speedy responses and went out of his way to help make contact with insurance company.
Theresa M.
Vehicle Make : Toyota
Their work is awesome!!!
Eileen K.
Vehicle Make : Toyota
Car was returned very clean.everyone was polite that I dealt with and I was constantly informed of progress
Pablo L.
Vehicle Make : Subaru
As usual A+++ service. You can never go wrong with Will!!!
Leanne D.
Vehicle Make : Toyota
Everyone there was wonderful. The women at the front desk were kind and helpful. Jason went above and beyond ,kept me in the loop and was very kind.
Laura K.
Vehicle Make : Jaguar
The people are awesome, very nice. Didn’t really like the process. Took too long. Would rather have brought back in so I could keep it while the parts were ordered.
Sean C.
Vehicle Make : Toyota
It took way too long. You had my truck for a month. Otherwise it looks like good work and people were polite.
Charles P.
Vehicle Make : Toyota
Excellent workmanship
John L.
Vehicle Make : Toyota
Although my vehicle was a total loss the Team at IRA did a super job at keeping me informed. Everyone I delt with was most helpful and professional.
Jeanne B.
Vehicle Make : Subaru
Well done to the entire team!
Sam N.
Vehicle Make : Toyota
Really excellent service with outstanding communication
John M.
Vehicle Make : Toyota
Great job! Car looks fantastic!
Sandra Z.
Vehicle Make : Toyota
Excellent service
Nicole D.
Vehicle Make : Toyota
Made an appointment to drop my truck off at noon on 11/14,couldn’t find my information. Told them I needed a rental when I made the appointment, had to wait an hour to get one. Text updates were sporadic and not informative. Received a text at 11:00 AM on 11/29 saying the truck was going through the wash and would be ready by the end of the day, that I would receive a text. Never received a text, so I went to find out if it was ready. Arrived at the collision center at 4:30 PM only to be told it would be another ****/2 hour until my truck would be ready.
Doris W.
Vehicle Make : Lexus
I thought my particular repair should have been done quicker than the 2 weeks it took, but the end result was terrific.
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