Barbara H.
Vehicle Make : Toyota
Communication, which your organization committed to, was non-existent. You offered text messaging twice a week to keep me advised of the progress of my car. I did not receive one text in 2 weeks. I placed several calls that went to voicemail. None were answered. I had to come into to your facility to find out the progress with my car, and, did not even receive a apology for the lack of communication on your company's part.
When the work was finished, I received a call. Of course, it was time for payment.
The work was good, but you're not the only facility in town that does good work. Sorry folks, you get a c-
No recommendation here.
Nancy B.
Vehicle Make : Toyota
Very good job. Communication could have been better. Mr. Stone was very helpful and professional. No real complaints, very satisfied.
Norman R.
Vehicle Make : Toyota
Overall I was satisfied with the end result. My only concern was why did it take 4 weeks to make the repair? Also the updates were more difficult to get then I expected.
Fabiola M.
Vehicle Make : Toyota
I picked up my car, and it looked fine initially, however, When I relized, my passenger side tailight,wich was working fine before I droped it off is not working.I am frustrated because now Inwill have to be back there once again to fix it. If they had checked it before delivering it to me it could save me two trips and the frustration.
Barbara A.
Vehicle Make : Toyota
call me I'll let u guys know
Elizabeth C.
Vehicle Make : Lexus
Jim Sto managed everything with great professionalism. I was delighted to see the the new look of my 2009 Lexus.
Thank you.
Elizabeth C
Nicole L.
Vehicle Make : Toyota
simple bumper replacement, took 10 days, unacceptable.
Peter F.
Vehicle Make : Lexus
Every person I interfaced with at Ira Collision was stellar!
Thank you for your work and great service!
Maria J.
Vehicle Make : Toyota
Thanks for the great job
Ashley K.
Vehicle Make : Honda
I was satisfied with the work done to my vehicle I was not satisfied with my rental vehicle
Anna S.
Vehicle Make : Lexus
Ed and crew were awesome. Thank you!
Marie E.
Vehicle Make : Toyota
Ed was very helpful and made the process painless. Got the work done faster than I expected.
Medhi B.
Vehicle Make : Toyota
Too much paperwork to fill out
Marie O.
Vehicle Make : Audi
Jason did an excellent job!
Lindsey R.
Vehicle Make : Volkswagen
This experience could not have been easier. Such a pleasant experience and I will absolutely use Ira again in the future.
Julie C.
Vehicle Make : Subaru
Thanks so much! Beautiful repair job and frequent updates. It was done early and so clean inside and out! Thanks again :)
Ayodele S.
Vehicle Make : Toyota
Grateful for Jason's commitment to customer satisfaction
Paul D.
Vehicle Make : Lexus
It's difficult for even a discerning eye to say that any work was done on this car. The team was thorough professional and gracious.
Tim O.
Vehicle Make : Audi
Very happy with the experience. Special thanks to Ed Girroir. Felt like I was in very good hands.
The whole Ira Collision staff is excellent.
Gabriel H.
Vehicle Make : Infiniti
Keep up the great work! I am really happy with the end result.
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