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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 107 reviews 91%
4 star 7 reviews 6%
3 star 1 reviews 1%
2 star 1 reviews 1%
1 star 1 reviews 1%
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(All Vehicle Makes)
Roger C.
Vehicle Make : Dodge
2 out of 5
12/24/2023
There was a minor issue that will be attended to shortly. I was very satisfied otherwise.
Serhii K.
Vehicle Make : Subaru
5 out of 5
12/23/2023
The workers are very friendly and always in contact. The service was done on time and professionally.
Jennie H.
Vehicle Make : GMC
5 out of 5
12/18/2023
The team did a great job on the repair, and we especially appreciate the professional, helpful, and friendly staff.
Muhammad I.
Vehicle Make : Honda
5 out of 5
12/15/2023
Great customer service and friendly people.they have done great job fixing my vehicle with warrenty. I am completely satisfied.
David B.
Vehicle Make : Honda
4 out of 5
12/8/2023
Richard and the team are fantastic! From greeting me upon my entry into the building, calling me with updates, explaining the repair process, and more, I would only have my auto body work done at Springfield Auto Body! Fantastic place!
Vinetu O.
Vehicle Make : Toyota
5 out of 5
12/8/2023
very professional thank you. Good job.
Jeremy S.
Vehicle Make : Nissan
5 out of 5
12/7/2023
Rich was very good and polite throughout the whole process! Kept me up to date with my car job well done by the whole team. Car looks amazing thank you !!
Barry B.
Vehicle Make : BMW
5 out of 5
12/6/2023
It’s the best body shop I’ve ever been to and they have outstanding customer service ????
David T.
Vehicle Make : Kia
5 out of 5
10/5/2023
You guys are always the best
Brian R.
Vehicle Make : Ford
5 out of 5
9/18/2023
We picked Springfield Auto Body based on its great reviews. You exceeded the hype! Excellent work! Thank you!
Jade Hung.
Vehicle Make : Hyundai
5 out of 5
8/19/2023
Richard was very professional and kept me up to date with everything. This was the best repair shop I have ever been to.
Paola M.
Vehicle Make : Honda
4 out of 5
8/17/2023
My mom was referred to Springfield Auto Body by our mechanic when she needed some body work/repairs, and she was very happy with Jeff and the team. So when my car was unfortunately hit, I too went to Springfield Auto Body, and had an equally good experience. Richard was prompt, polite and knowledgable! I was extremely pleased with my experience and would confidently send anyone to them. Great local business!
Kathryn A.
Vehicle Make : Volvo
4 out of 5
5/19/2023
I could not be more pleased with the service.
Kathleen A.
Vehicle Make : Toyota
5 out of 5
3/1/2023
Your service was prompt and courteous. The car looks great. Richard was Extremely helpful.
Sandra C.
Vehicle Make : Honda
5 out of 5
2/11/2023
Communication was timely and informative. Jeff did an awesome job of keeping me up to date and when I left a message my calls were promptly returned. Very professional with a personal touch.
Melvin G.
Vehicle Make : Nissan
5 out of 5
2/9/2023
Always you all are the best
John M.
Vehicle Make : Ford
5 out of 5
2/4/2023
Great work completed on time and below estimate. Great people to work with. Very clear and prompt communication.
Lawrence G.
Vehicle Make : Ford
5 out of 5
1/27/2023
Great people great job
Rudrendu S.
Vehicle Make : Acura
5 out of 5
1/15/2023
Richard provided excellent and efficient service.
Jobeth H.
Vehicle Make : Honda
4 out of 5
12/30/2022
This was a great experience. They got me an estimate quickly, were able to get me an appointment in the not too distant future, were friendly and professional, kept me informed of the work to be done, and when it was discovered that it would take longer than expected they communicated that to me right away. They also communicated with Enterprise on my behalf. The work was done right the first time and I'm very satisfied with the overall experience.

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