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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 225 reviews 79%
4 star 34 reviews 12%
3 star 6 reviews 2%
2 star 9 reviews 3%
1 star 11 reviews 4%
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(All Vehicle Makes)
John R.
Vehicle Make : Ford
5 out of 5
9/22/2017
Paceline did a wonderful job with my repairs, were timely and fast, communicated everything to well, and above all had customer service above and beyond my expectations.
Debra H.
Vehicle Make : Mazda
4 out of 5
9/22/2017
The customer service was great and the waiting time was not long at all.
Chase T.
Vehicle Make : Ford
5 out of 5
9/22/2017
Everything went smoothly, thank you.
Gregor H.
Vehicle Make : Jeep
5 out of 5
9/21/2017
Fast and great service! Customer service was excellent.
Steven N.
Vehicle Make : Hyundai
5 out of 5
9/21/2017
Good communication.
Jody S.
Vehicle Make : Ford
3 out of 5
9/15/2017
They seem to go over and about......I will be back!
Patsy M.
Vehicle Make : Nissan
5 out of 5
9/1/2017
Great service.
Business L.
Vehicle Make : Chevrolet
4 out of 5
8/22/2017
Excellent repair. The shop went above and beyond to make it convienant for us. Also getting the truck back fully detailed was nice.
Brandon L.
Vehicle Make : GMC
5 out of 5
8/22/2017
Very professional
Raeanne K.
Vehicle Make : Toyota
5 out of 5
8/22/2017
Thank you for the excellent care and communication! I will definitely refer others!
Steve Kitchens.
Vehicle Make : Ford
1 out of 5
8/17/2017
Got a couple of punch items that need attention. Some wire clips are broken & not installed right leaving some wires dangling below the front air dam.
Penny B.
Vehicle Make : Ford
1 out of 5
8/12/2017
My horn no longer works. I haven't had a chance to see if anything else isn't working properly yet.
Amanda H.
Vehicle Make : Nissan
1 out of 5
8/4/2017
The chrom scratch guard on the bumper was forgotten, however, the manager and the front office staff were very apologetic and promised to fix it to my satisfaction. Also, the seatbelt light still comes on when I'm buckled in which I reported but that was not fixed so I'll now have to take it to the dealership and spend more time trying to get that fixed. So I was 95% satisfied. You guys give great customer care though and everyone is very friendly.
Norma P.
Vehicle Make : Chevrolet
5 out of 5
8/1/2017
I was completely satisfied with the work and also with all the updates thank you so much
Connie A.
Vehicle Make : Toyota
5 out of 5
7/22/2017
Thank u to all u guys at Paceline Collision did an awesome job.
Froilan R.
Vehicle Make : Dodge
5 out of 5
7/21/2017
We were very satisfied with the . Everyone was very nice and made sure we were satisfied
John B.
Vehicle Make : Toyota
5 out of 5
7/8/2017
Friendly and efficient team that provides good customer service.
Tony W.
Vehicle Make : Chevrolet
5 out of 5
7/6/2017
They were very polite and helpful. They also got it fixed quick. It looks great inside and out. Thank you all so much
Celia W.
Vehicle Make : Honda
5 out of 5
7/1/2017
This is the 3rd time I have used this car place. The employees are friendly and very knowledgable. They fixed my car in a timely manner and updated me daily on the progress.
Colleen C.
Vehicle Make : Toyota
5 out of 5
6/30/2017
Staff were so courteous and genuine. Car was completed as promised and looks great. The inside was very clean and smelled good. The service manager tol me to expect a smell from the deer we hit but it would go away, not to worry. Just seemed very thoughtful.

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